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“Excellent service and location” 4 of 5 stars
Review of Royal Crown Hotel & Palm Spa Resort

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Royal Crown Hotel & Palm Spa Resort
3.0 of 5 Resort   |   31 Na Nai Rd., Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #190 of 278 Hotels in Patong
Kolkata (Calcutta), India
Top Contributor
68 reviews 68 reviews
61 hotel reviews
Reviews in 46 cities Reviews in 46 cities
33 helpful votes 33 helpful votes
“Excellent service and location”
4 of 5 stars Reviewed July 31, 2013

We stayed here in the first week of June on an exchange from RCI . Although there were mixed reviews on trip advisor regarding Royal Crown we decided to go ahead with our booking and I must confess that it was worth it . Right from the moment we landed at Phuket Airport we were really taken good care of - the Front Desk girls suggested our trips and they made a marvelous job of it . We had a whale of a time on both the tours that they suggested and my teenage daughters soaked up the activities like snprkelling . kayaking and diving . There are a lot of small restuarents within a 5 minute walk and if you are a non vegetarian you will have plenty of choices from Thai,Italian and even Spanish ! It is located on a sloping hill side and the views are marvelous . I would certainly recommend Royal Crown for a family holiday .

Room Tip: Go for the higher floors - you have an interrupted view of the sea
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    10
    26
    27
    9
    8
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Business
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Singapore
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 10, 2013

This place was not so great with rooms looking quite old.But the inside pool and its location on hill make it look good from outside.This place was offered as a gift for us .so we could not avoid going.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australind, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2013

The room is avg but everyone that is needed was provided such as hair dryer....drinking water.....towels and etc....but the service at the reception was great....everyone was very kind there....just that it was very awkward that the cleaners just knock and opened the door when i was sleeping during noon time but as soon as they saw me they said sorry and left and next day they told me to put the sign out so it wont happen again. Overall the hotel's very good for its value and the location is very good, about 10-20 min walk to the beach and is away from the bangala road so its not noisy at night times.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Otterlo, The Netherlands
Top Contributor
67 reviews 67 reviews
47 hotel reviews
Reviews in 51 cities Reviews in 51 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed October 2, 2012

Stayed here for a couple of days and was impressed by the customer service provided by the reception counter staff, e.g. offering affordable day trips without having to bargain hard, reminding us to get the complimentary beach towel from reception counter before we head out.

Make sure you take advantage of the complimentary bi-hourly hotel shuttle bus to/ from the mega shopping mall jungcelyon.

Had a nice view of patong beach from my hotel room, since this hotel is located uphill so it overlooks other nearby buildings.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2012

The hotel is very comfortable and the stuff is very nice,but it's a little far from the downtown ,about 15 minutes walking. Anyway, my stay in there is very nice.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 8, 2012

This hotel is cheap and you get what you pay for, so don't expect luxury! It's basic accommodation, the beds are fine and firm, the rooms kept clean by the staff, and all mod cons are available - air con, tv, fridge, toiletries and towels.

We had asked for a twin room, but we ended up with a double - however, after asking, the staff basically separated the double bed which was actually two king singles, so no big deal. Clearly the beds had not been moved for a while as there was a considerable amount of dust & rubbish under the beds. The staff promptly cleaned this up, but during the move, it also exposed to us the dodgy wiring in the room. There were also a lack of plug sockets around the room, which when you have phones, cameras, hairdryers etc to charge/use, can be a bit problematic.

Out of 5 lights in the bedroom, only one worked.

The pool area is great to lounge around in, and the hotel provides pool towels. It's general location is away from the hustle & bustle of Patong and is a good 15-20 min walk to the beach and Bangla Rd. It's also in a fairly hilly area, and to get the hotel on foot, you walk up a fairly steep incline.

Overall, it was not a bad place to stay and worth the price we paid - but do not expect a great amazing hotel.

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2012

I choose to stay in this hotel after reading the review from tripadvisor, i would recommend this hotel , very good to stay with family. very close to the patong beach ,also to the famous juncyelon mall , , i liked the shuttle service provided by them it was so convienent they also pick you back for every 2 hours , the service provided by the front desk was too good , there was this girl named jira who was so humble and very helpful they also provide services to various other sight seeing places , place was neat and clean , the breakfast was also good. i would defiantly want to come back & stay here whenever i come to phuket.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Crown Hotel & Palm Spa Resort

Address: 31 Na Nai Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#34 Top resorts Hotel in Patong
#48 Spa Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Crown Hotel & Palm Spa Resort 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Royal Crown Hotel & Palm Patong
Royal Crown Hotel And Palm Spa Resort
Royal Crown Hotel & Palm Spa Resort Patong, Phuket

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