We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet, peaceful, safe, accommodating...what else?” 5 of 5 stars
Review of Baan Nern Sai Resort Phuket

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Baan Nern Sai Resort Phuket to your Saves list
Baan Nern Sai Resort Phuket
7 Muen Ngen Rd., Patong Tri | Trang Beach, Kathu, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #186 of 278 Hotels in Patong
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Quiet, peaceful, safe, accommodating...what else?”
5 of 5 stars Reviewed March 13, 2013 via mobile

I really had a great time with this hotel. The place is perfect. They serve basic breakfast. And the staff... WOW!!! Very nice and accommodating. Free wifi on the lobby... Big rooms, clean towels, fantastic mountain view, HEAVEN!. There's a beach transfer every 2 hours interval (saving your money for tuk tuk ride which cost TBH250). I would recommend this hotel to those in a budget. You pay less but you will be treated as if you are VIP. I would definitely go back.

Stayed March 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

13 reviews from our community

Traveler rating
    1
    8
    1
    1
    2
See reviews for
1
3
1
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 16, 2012

Great experience to stay with Baan Nern Sai, Phuket
This hotel is far from the beach. But a perfect location for couples as it’s very peaceful.
Rooms are very clean and beautiful. The restaurant here just serves breakfast. Very helpful staff. Moppet rent is available on the property. Pool view rooms has private sun deck to relax in the evening.
I would rate this hotel as 9 out of 10.

Room Tip: Choose Pool View Rooms.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2009

Upon reading the two reviews posted 4-3 years ago i thought that this place needed a updated review.

I was staying at the hotel with 3 friends after having backpacked around Thailand for 3 weeks. Once we reached Phuket, we were over the beaches and found Patong too full of Tourists compared to the rest of the trip. So this hotel was just what we needed, a peace of serenity where you can see the happenings of the town but still relax near the tiny pool. I would recommend this hotel for people who just want a place to stay and relax.

The hotel is situated on the hill, and is about a 10minute bus drive to Patong center. The hotel staff was very nice and picked us up numerous times. The first night, when we wanted to catch the bus, we booked too late but they paid for our tuk tuk down (200baht). The number on their card to book the bus is a bit confusing as it has a 49-51 at the end. We were told that there are three numbers that can end it 49. 50 or 51. So call all three numbers if you cannot get a hold of the bus that comes every 2 hours (finishes at 22:00). Sometimes we could not get a hold of them, so just keep calling, its a free service that comes so you cant be picky (Or just get a TUK TUK). Once they could not find us, and traveled to all the Macdonalds in Patong. Which was very nice of them.

The other reviewers complained about the bus, but we also stayed at the merlin beach resort further up the road from this hotel and that FREE bus only went to the town center 4 times a day. So i don't know what they were complaining about.

Like another reviewer stated, the hotel is far from town, so eat in Patong or you could eat at the restaurant next door (a bit pricey but nice). The hotel was quiet, which was great because we had the pool all to ourselves and we could relax and enjoy the space. There is a "pool bar" that doesn't run because there are not enough guests. But we took our drinks and drank it there. There is free wi-fi in the lobby and a computer to use. Just ask the kids to use it after (because this is their computer as well).

Rooms were always immaculate, but the towels are a bit old. But you can never expect the world in a 2 star hotel. We have been in worse 2 start hotels in Thailand, where rooms were gross, service was bad. So this place was fantastic compared to them.

I can't get over how accommodating the staff were. They were always polite and let us check out late without a fee. It was sad to leave as they always trying to help and tell us where to get things cheaper.

I would recommend people to stay here if you are not that big on Patong night life and if you are worried about natural disasters, this place is on a hill!

  • Stayed December 2009, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 16, 2007

The location is very quiet, up the hill away from central Patong Bay. You must be prepared to use a motorbike or hire a car to get the freedom; otherwise you have to wait for the hotel bus to take you to the town centre. There is one every hour only. If you walk, it will take you 40 minutes going up in heat of 30c!!
When I arrived, the two rooms were double booked, so we had to go to another hotel with bad rooms for the first night. The next day, they made us wait for nearly one hour to go back to the original hotel even though we asked where the taxi was 4 times. When we complained that we had waited one hour for the taxi, the response was, "would you like to check out now?" - very friendly!

There is no pool bar. Even though it is advertised, it is closed due to staff shortages or so they say. The pool is small and suitable for kids or just cooling off.

In the evening, wear mosquito repellant or you will get bitten badly!
The hotel rooms are nice but rooms are not thoroughly cleaned. They are mean on soap, toilet paper and bottled water. I had to ask for it.
When making a comment to the manager about these problems, the answer given was "this is a 2 star hotel, so if you want 5 star service, you should move to a 5 star hotel". Interesting comment, but I knew it was 2 star and all I wanted is what they advertised on the web site.
This place could be great, but the attitude is certainly not one of "smiling Thailand".
I even wasted a day when hiring their motorbike. The lock broke on the bike and it took me 2 hours to try to phone the hotel. They would not answer the phone. There was no number to call on the bike. Eventually, my friend went on his motorbike to the hotel to get help. We had to lift the bike onto the bus and go back to the hotel. It took 5 hours. No apology and no refund for the bike used that day.
To conclude, if you want peace and quiet from the "Bangkok by The Sea" resort below, this place is heaven, but be prepared for a bad and unhelpful attitude from staff. There are other much nicer places, so put this one at the bottom of the list when choosing!

Stayed February 2007
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 28, 2005

The location of this hotel was very poor.It is situated on the side of a mountain! It was about 30 min walk from town up which I can only describe as a ski run, it was that steep. We were unable to walk down safely because of the steepness. The hotel provided transport but this was infrequent and only left the hotel if someone wanted to go into town, so if you were already in town you had a long wait. We ended up walking anyway. Our heart rate was treble by the time we got here.The hotel never provided any of the amenaties promised ie pool bar,which was out of use for the whole 7 nights,no jaccuzi. There was nothing but a pool. Breakfast was very good, but no other meals were served there during the day, even though this was stated. We tended to stay in the town until late so we could eat. One day we went back to the hotel in the afternoon and could not face the walk up down and back up the hill so we didnt eat that night. I would not recommend this hotel.

  • Stayed January 2004
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Baan Nern Sai Resort Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baan Nern Sai Resort Phuket

Address: 7 Muen Ngen Rd., Patong Tri | Trang Beach, Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#33 Top resorts Hotel in Patong
Price Range (Based on Average Rates): $
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Priceline and TripOnline SA so you can book your Baan Nern Sai Resort Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Baan Nern Sai Resort Phuket Patong

Owners: What's your side of the story?

If you own or manage Baan Nern Sai Resort Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.