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“exceptional quality and value” 5 of 5 stars
Review of Andaman Beach Suites Hotel

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Andaman Beach Suites Hotel
4.0 of 5 Hotel   |   60/12 Rat-Uthit Song Roi Pee Road, Patong Beach | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #102 of 261 hotels in Patong
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“exceptional quality and value”
5 of 5 stars Reviewed September 13, 2013

Stayed at hotel annex with pleasant city/mountain view. Not just a room but a high quality apartment with full kitchen, washing machine, wi/fi roof top pool and access to the main pool and fitness centre. Quiet area only 10 min walk to centre of town and 5 minutes to the beach.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Thank you for taking the time to post a charming review of your stay at Andaman Beach Suites Hotel, we enjoyed reading your delightful feedback.

It’s wonderful to read that you could enjoyed to stay in the room, that one of the big advantage by staying at a hotel with Suites room, while you have all the facilities of a hotel.

Our Suites room are one of the biggest hotel rooms that you can find in Phuket, with a separate living, kitchen, bedroom and specious balconies to relax.

We are genuinely pleased you enjoyed your stay with us, and we very much look forward to welcoming you again soon.

Thank you once again to share your experience.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Oslo, Norway
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 9, 2013

Have nothing bad to say about the hotel, however nothing that stands out (except the building it self that is massive).
The staff was nice, the rooms were OK and it was clean.
I regret not trying the BBQ by the pool at nighttime.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Thank you for taking the time to share your valuable feedback. your comments will be shared with our team so that we may continue to perfect our products and service.

I am sorry to hear that you did not enjoy your stay as much as anticipated. It is very important for me to hear feedback about a guest’s stay in order to address any issues that they might have and thank you for sharing this.

I'm very please to read that the hotel recovery after this was good, and that there was taken care for you by our staff, which is our care for all our guest, as we always would like to go that few miles further for any of our guests.

We really hope that we will get a change to serve you on a next occasion to show and prove our guest satisfaction in the most correct way.

Looking forward to see you in the near future.

With kind regards ,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Can have stay. Once for budget hotel. It is situated in prime location and beside it is whole market and beach is also at walking from hotel. Also near to walking street of patong. Hope you enjoy the stay with these reference

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Thank you for taking the time to share your valuable feedback. your comments will be shared with our team so that we may continue to perfect our products and service.

I am sorry to hear that you did not enjoy your stay as much as anticipated. It is very important for me to hear feedback about a guest’s stay in order to address any issues that they might have and thank you for sharing this.

I was pleased to read that you felt that our rooms were high standard, however, I offer my sincere apologies that you didn’t have a perfect stay.

In closing I wanted to thank you for your comments and offer you once more our sincere apologizes for any inconvenience this may have caused and assure you that they help me and my team.

The overwhelming response from our guests is that we have a product, and the service to accompany, that puts us among the very best hotels in Phuket, I am only sorry that you did not leave with that impression

I do hope you have the opportunity to return to Andaman Beach Suites Hotel in the near future and experience a faultless stay.



With kind regards ,
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Bangalore, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

A very decent family hotel with very good breakfast and good beds for sleep.
The new building though does not face the beach is very comfortable and cozy.
The swimming pool is decent too.
Excellent breakfast.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Dear guest

Thank you for taking your valuable time to share your Andaman Beach Suites Hotel experience with us. It makes us smile ear to ear knowing that you received first class service -- that is what we hope all of our guests experience as well.

We were more than happy to serve you and are proud to have enjoyed your holiday.

We have shared your kudos with our entire team and we look forward to your return visits in the near future.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

I stayed in this hotel in Jan 2013 with my husband and teenage son. We booked deluxe sea view room. View was excellent. We could see the sun set from our room. Breakfast was very good. Only bad thing to say is about house keeping. When we returned from our long day trip, room was not made and when we asked they said there was do not disturb sign. They came and clean while we were in the room and again next day same thing happened though we carefully checked the sign before we leave saying make up my room but to our surprise board was changed to do not disturb and room was not made. We had to call again and asked to clean.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Dear guest

Thank you for your valuable time to write such a charming, detailed and overall positive review of your stay at Andaman Beach Suites Hotel.

We were more than happy to be at your service and are proud to have enjoyed your holiday.

I'm genuinely delighted that you have had such an enjoyable experience with us, and the friendly services from the staff throughout the hotel are very much appreciated indeed.
I will of course share your feedback with the whole hotel team,

In regards to your comments about house keeping services, this will have my full attention and I will discuss this with our executive house keeper to improve this.

We looking forward to serve you once again on your next trip to Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 29, 2013

A real 5 star property on Patong Beach, Phuket. All rooms are sea facing. 24 hour and service for eveything you need. Breakfast was awesome. House keeping was a bit of lazy service. Daily cleaning was not upto the mark. But overall a great place to stay overlooking Andaman Sea in Phuket.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Dear guest

Thank you for your valuable time to write such a charming, detailed and overall positive review of your stay at Andaman Beach Suites Hotel.

We were more than happy to be at your service and are proud to have enjoyed your holiday.

I'm genuinely delighted that you have had such an enjoyable experience with us, and the friendly services from the staff throughout the hotel are very much appreciated indeed.
I will of course share your feedback with the whole hotel team,

In regards to your comments about maid services, this will have my full attention and I will discuss this with our Executive House Keeper to improve this.

We looking forward to serve you once again on your next trip to Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

This is our second stay here ,when we arrived there was a problem with the control panel in our room which operates lighting & air con ... Within 20 mins of reporting the problem the maintenance man was there fixing the problem , later on that week our air con packed up all together ... Called down to reception at 8pm ... They sent someone straight away ... Air con was totally kaput a new unit was needed we expected that we would have to wait till the next day but reception rang to inform us that a new one would be fitted that evening & would take a couple if hours ... We went out for our evening meal & when we returned it was all done ... Can only say what a fantastic result .... Another enjoyable stay at the Andaman beach suits .highly recommended ...

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSHPhuket, Manager at Andaman Beach Suites Hotel, responded to this review, September 27, 2013
Dear guest

Thanks so much for your review. We are glowing - it makes us smile when our guests are happy.

We were more than happy to be at your service and are proud to have enjoyed holiday again !.

We appreciate that you took the time to share your kudos with us and our whole time that like to go that few miles further for our guests !

Please know that we do our regular maintenance at our air-conditioning (once a month) but this was unforeseen, any equipment or household can be working fine today and tomorrow it's broken and this happens every where in the world, and for sure in Thailand during mostly very high temperatures.

Finally I'm pleased to read that you enjoined our lovely accommodation, transfers, Breakfast, Restaurant and that generally our service was good.

I will share your comments with our team and I am sure they will be most pleased.

We really hope that on another occasion we may show you our “We Care for our guests " hospitality once again, to show you that our team is committing themselves
and will always try to go that few miles further for all of our guests.

Once again, please accept our sincere apologies for any inconvenience this may caused.

We looking forward to see you again in the near future.

Sincerely Yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Andaman Beach Suites Hotel

Address: 60/12 Rat-Uthit Song Roi Pee Road, Patong Beach | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andaman Beach Suites Hotel 4*
Official Description (provided by the hotel):
Andaman Beach Suites Hotel, the whole of Patong Bay within your view. With one of the rare few high-rise buildings on the famed Patong Beach in Phuket. We invites you to take in a panoramic vista of natural perfection and feel connected the heart and soul to Patong's world-renown beach with only a leisurely 150 meter stroll away from where all the sun, sea, sand and fun happens. Be spoiled for choice by the surrounding shops, restaurants, bars and spa centres, then hit the oceanfront and beachside promenade for some well-deserved relaxtion. ... more   less 
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Also Known As:
Andaman Beach Hotel Patong
Andaman Beach Patong
Andaman Beach Suites Hotel Patong, Phuket

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