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“Disappointment” 3 of 5 stars
Review of Banthai Beach Resort & Spa

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Banthai Beach Resort & Spa
4.0 of 5 Resort   |   94 Thaveewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #29 of 278 Hotels in Patong
4.0 of 5 stars 1,390 Reviews
Madrid, Spain
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
“Disappointment”
3 of 5 stars Reviewed January 26, 2013 via mobile

We paid for a 4-star hotel. It is maybe so Thailand but definitely not in my country. It would be just 3-star. Very tatty and informal for this category. You've got to cross the car park to get in the dinning room.
The Wi-fi is not free neither in the rooms nor in the lobby.
The sink in the rooms are located outside the toilet. Actually it is beside the the bed.
I'll definitelly wont come back.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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Cairns, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 25, 2013

Hi , just got home after 9 great nights at the banthai resort in patong, a little dissapointed in size of the room, but good air con, good shower, and cumfy bed so over all worked out well, the staff are the best we have come across in patong , after being there 10 times to various resorts this was by far the best,food o/k a little expensive but the entertainment was just great, the best bands on the island, catering for young and old, drinks very reasonable price , cant say any more but if you are looking for a great holiday location smack bang in the middle of town this is it, by the way dont think it might be a bit noisey fron from it just great,,

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
1 review
5 of 5 stars Reviewed January 23, 2013

We stayed at Banthai for 8 nights in January 2013. The location is fantastic, just across the sea. The 3 pools are absolutely fabulous, luxuriant vegetation around them, orchids and so on. The rooms are extremely confortable, equipped with everything you need. They are cleansed every day, and fresh orchids are put on the pillows on daily basis. You will find complimentary bottles of water and instant cofee every day, as well as a beach bag for towels. The breakfast is awesome, both exotic fruits and local food. The staff is very friendly and helpful, especially our waiter, mr. Wi :) All you have to do is smile all the time.

I have only one negative thing to point out: the wi-fi should be free. Otherwise, I strongly recommend Banthai Resort.

Room Tip: 1. Rooms on the pool level are extraordinary, but if you don't close the blinds other neighbours...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiff
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 22, 2013

Well, have just returned from this hotel and it was a great experience. It was so clean and our room was lovely. The location could not be better either, right on the beach road only 5 minutes from the beach. We had room 1134 which has sunbeds outside which are in the sun all day, but most of the sunbeds are in the shade which would be a problem if you like to sunbathe as I do. Also the cost for drinks and snacks are very expensive as they add on 10% service charge and 7% tax so it all adds up. If I was going to Patong again I would definitely go back to The Banthai.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 20, 2013

Travelled to phuket in November 2012. When we arrived at hotel, great service and room was ready.
Rooms are great, we had a standard room, 4th floor, but we did not need anything more. spacious, great location, private, and good view from balcony over looking the pools.
Breakfest, no complaints, has everything you could want plus great eggs!
Location: Amazing!!...Just across from the beach, and down the road from Bangla road.
even though it is close to everything, noise is not a problem, and security is great, as the hotel of back off the street.
Would recommend to anyone, and will be coming back

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cessnock, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2013

We stayed here for 2 weeks Sept 2012. The rooms were lovely & clean, everyday fresh towels & our room made up daily. The bed was a bit hard, so we asked for an extra layer of softness, much better. Pool was great with a swim up bar & drinks ordered while you relaxed on your sun lounge. The best time was the 2 hour Happy Hour at the Foyer bar, the girls behind the bar were so friendly & you get to meet a lot of friendly holiday makers. Great buffet Breakfast plenty of variety, Mr Egg man was friendly, eggs served in many ways to order & plenty of good coffee.Ban Thai is close walking distance to all the restaurants, markets & grocery stores to stock up on cheap alcohol & snacks. Cheap shopping & lots of bartering in Baht dollars. Not far to walk to the night life on Banglar road, very busy & packed with people. Jungcelyon shopping Centre just off Banglar Rd has nice clean restaurants & shops. Plenty to see & do along Pantong Beach. Tuk Tuks take you anywhere & so cheap. We would recommend Ban Thai for your holiday stay, you wont be dissappointed, as we will be back again.

Room Tip: Ground floor, walk straight out to the pool from your room.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoorn, The Netherlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2013

We are just a week back from our 2 week stay at banthai. We really loved our stay it was a paradise of rest, cleanness and space in the middle of crowded patong beach. Even it was new years and the hotel was probably full you didnt even really notice that it was over crowded or something!
The check in went really fast got a nice welcome drink and nice wet towel after a long trip it was really refreshing. After 30 minutes we could go to our room.

Which was really nice, i've travelled often to asia but this room was really clean and spacious(for asia).
The beds were really comfortable, really good service with the pool towels that they change every evening. What i also really liked was that they checked every evening your room to close the curtains and make up your bed with some nice flowers as decoration.

Swimmingpools were also great, the food by the pool was really nice and the staff at the poolbar were excellent and very kind. We used the tour desk a lot, the woman who worked there was so friendly and helpful.

Breakfast was also really nice lots to choose from, from fresh orange juice till rice or waffles or pancakes. Mr. egg makes the nicest eggs and is also really friendly.

The only thing that we didn't like was that there was no free wifi we bought everyday a card and asked if they could maybe offer us a package if we would buy it for the whole week but that was not possible...

But that didn't ruined our stay at the hotel it was really great, nice staff and clean keep up the good work!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Banthai Beach Resort & Spa

Address: 94 Thaveewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Top resorts Hotel in Patong
#11 Spa Hotel in Patong
#13 Luxury Hotel in Patong
#16 Romantic Hotel in Patong
#27 Family Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Banthai Beach Resort & Spa 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Banthai Beach Resort And Spa
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket

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