We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 star hotel at an affordable price” 5 of 5 stars
Review of The Senses Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Senses Resort to your Saves list
The Senses Resort
4.0 of 5 Resort   |   111/7 Nanai Road | Phuket, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #15 of 285 Hotels in Patong
Certificate of Excellence 2014
Singapore, Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“5 star hotel at an affordable price”
5 of 5 stars Reviewed January 16, 2014

We had a deluxe sea view room. Check in was pleasant with their signature tea in the big lobby. Everyone in the resort were friendly and eager to help. Room was big and clean with a nice balcony that has city view and a distant sea view. King size super comfy bed. Big bathroom. No bathtub but I prefer that as I don't like shower over bathtub.The best part was the GORGEOUS POOL with a pool bar (you get to enjoy your drink while sitting on stools inside the pool). We didn't order anything but they weren't bothered by us sitting there as there were no other guests at that time. About 15 minutes walk to Jungceylon (but there's a steep hill down the hotel which makes walking less pleasant).

There were some minor issues:
1. The fridge turned off when we left the room, not sure if it was just the one in our room or electricity for the fridge shuts off when we take out the key from the power supply slot. Pretty disappointing as we were looking forward to a nice cold drink after a long day out.
2. Water takes AGES to get hot. You would have to turn it on for at least 10 minutes to get decent hot water. However that would be a waste of water and we didn't really want to do that. We basically had to shower in lukewarm water.
3. The hotel is situated on a hill so there is a steep slope up. If you ride a bike it's a little dangerous depending on how experienced you are. Walking is really tiring. Not that much of a problem if you have car transport. I wish the hotel can provide some kind of escalator/lift/transport to the bottom of the hill.

However considering how affordable it was I would still give it 5 stars! Highly recommend!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 17, 2014
Dear Stupidsheep, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !

We are delighted that our personalized service meet your expectation and regard the resort having “The 5 star service with affordable price” and moreover, we are happy that our pool is your favorite spot and make you also happy while zipping some cool drink by the Splash Mountain pool.

In addition, we do so apologized about some annoying issue such as the refrigerator which normally always worked and did not turned off while the key card was taken off. And the hot water issue will be investigated with the engineering team, as well as the hillside location make you inconvenient; all the points you mentioned, we have talked with our management team for remedy in the long term. We would like to prepare all everything you need and best satisfy you to make your trip most special and enjoyable again.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

451 reviews from our community

Traveler rating
    266
    128
    34
    13
    10
See reviews for
59
217
18
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Yorba Linda, CA
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 15, 2014

My son & I were quite impressed by the brand new Senses Resort in Phuket. Very classy property, and we found the staff to be helpful & friendly. Obviously it's a little pricier than some others in the area, but you certainly get what you pay for in this case. We were on one of the top levels, and had terrific views over Patong. Very nice room, and my son enjoyed the spa facility & massage treatment. Well done.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 17, 2014
Dear RobertHYorbaLinda, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !

Thank so much for sharing this great expereince with our staff service and the beauty of the hotel. We are delighted that our unwind spa created the lasting sense of well-being and being a part of your memorable time in Phuket. Hope to welcome and serve you and your son again.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2014

Quiet and overlooking Patong from the hills - near enough but far enough away. We walked to beach each day until we got brave and rented a scooter - best thing we did. Tour desk and Concierge boys were FANTASTIC.

Room Tip: Grab a swimout room - great view and you swim to pool bar. Great cocktails :) Ervery room has a view...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 14, 2014
Dear Row67, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.
We are delighted that you have the great experience here with our Deluxe Sea View Pool Access room overlooking the pool view of Patong. A highlight of great location is perfect for you who love breathtaking sea views and the best panoramic scenes at The Splash Mountain Pool Terrace. It’s nice that our cocktail become your favorite and our staff service is also your delight. Hope we can serve you better next time.Have a safe home and we hope to welcome you back very soon.

Rediscover an indulgent Oasis of Patong that is created just for you!

Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2014

Stayed from 28 December to 9 January 2014 and had a very enjoyable and relaxing experience. The staff at the Senses, Patong are extremely attentive and very friendly as nothing was too much trouble. In fact, staying at the Senses is more like being invited to spend your vacation at a wealthy friend's holiday house - it is really that friendly and relaxing, and most importantly welcoming.

The other outstanding feature of the Senses that is even much-appreciated by the most party-hardened Australian is the location - elevated and well back from the noise and congestion of the Patong Beach strip, yet in close reach of the Jung Ceylon Shopping Mall and waterfront thanks to a regular resort shuttle service.

All up, our stay at the Senses proved to be a wonderful way to spend the New Year and we will certainty be returning to this superb resort.

Room Tip: The 3rd and 4th floor Ocean View rooms offer wonderful views of Patong Beach, while those on the 1st...
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 14, 2014
Dear Richard G, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.

We are delighted that The Senses make you feel cozy and warm welcoming as your friend house. Besides, our resort's location will ensure that you will be relaxed in the tranquil natural setting. The rooftop terrace overlooking the sea view of patong where you can enjoy with the firework will absolutely bring everything you need for the perfect party or friend gathering along with the high quality of our staff service.
Have a safe home and we hope to welcome you back very soon and See you New Year Eve next year. Rediscover an indulgent Oasis of Patong that is created just for you!

Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

I have stayed in the Senses resort with my Mum for New Year and a week after- I have to say the hotel exeeded my expectations ! The location is fantastic - outside of Patong's craziness but close enough- I was worried about the fact that is is a bit high up but it actually makes the location quite and nice - and you havea shuttle bus free service which is very reliable and brings you to the city ( even if really by foot you reach it in 15 min). The biggest added value of the hotel is its staff incredibly friendly people giving special attention to every guest and making you feel like youre really special - they indeed gave spacial attention to my Mum as she is older to make sure she is fine. The staff of the bar by the pool makes all efforts to be at your service, same in the ( breakfast excellent) - the life music is aybye not according to highest international standards if you're picky but compensated by the charm of the lady signing ( Gen Gen) who will charm you for sure. The food in the restaurant is excellent and affordable. I recommend the trips organised by the hotel. The swimming pool area is great as well. All in all- fantastic hollidays without any worries - I will go back to this hotel is only I am back to Pukhet and I strongly recommend it !!!!

Room Tip: I recommend the deluxe seeview : nice,bright
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 14, 2014
Dear MariaCE7121WW, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.

Thank you so much for your nice comment and recommendation on Deluxe Sea View room. It really makes us know that we’re proceeding on the right hotel standard of creating an uplifting our valued guest’s experience, strongly focus on the friendly and professional staff. We always add the special care to personalize each guest with their preference. We are also delighted to hear that we will be returning your visit at our hotel. Have a safe home and we hope to welcome you back very soon.

Rediscover an indulgent Oasis of Patong that is created just for you!
Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

We stayed at this hotel two days before our flight home was luxury and pretty empty We would be the only ones at the pool some days and I even asked to get some cocktail lessons at the pool bar which was great just had to pay for the cock tails they even emailed us the pictures when we got home would stay again and room serve food was brilliant.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 14, 2014
Dear Tom S, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.
Thank you so much for your kind review and it’s very great to know that you enjoyed your holiday in Phuket and your memorable stay at The Senses is always in our memory and we hope that you will enjoy with making your own cocktails. If you would like more recipe and pictures, please let us know, we promptly serve you as much as we can.

We are also delighted to hear that we will be returning your visit at our hotel.Have a safe home.
Rediscover an indulgent Oasis of Patong that is created just for you!
Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gayndah
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

We stayed at The Senses just last week as a group. We had a mixture of couples, friends, family with young children, variety of ages.

We had a fabulous holiday at The Senses resort! The staff are fabulous! Palmy, Angie, Tony, just to name a few.. There was a gentleman that worked in the pool bar that was such a hard worker he was running between tables and back to the bar. My sister travelled with an 18 month old and a 4 year old and used the kids club and babysitting and found it good. For the older kids there is certain time each day that is free for an hr or so. All the staff in the restaurant in particular were so great with the kids and would help them get breakfast and chat to them while we ate.

Check in was great, the staff got us a drink and hand towel on arrival and sat us somewhere comfortable. The staff introduced themselves to us and made us welcome. Checkout was also great there were about 4 staff members that stood out the front and waved us off as we drove down the driveway.

The resort has a great layout and the pool area is excellent! The resort is fairly new and is always clean and tidy. Just a heads up that if you are located in some of the better rooms you will need to take more than 1 lift to get to your room as the building is Teired.

The resort is only a 10 minute walk to the Jungceylon or there is a shuttle bus at certain times that can drop you in Bangla or at the Jungceylon and will also try to organise to pick you up as well when possible. (We walked most of the time) It is a great position as you are really close to all the action but just far enough away to get a bit of peace and quiet too, most of the hotels in the thick of patong have smaller common areas ect.

Our room was lovely and always cleaned well each day - floors mopped ect.

We used the spa at the hotel and it was a great experience, I went in to look at the menu and make my booking and was given a very warm welcome and drink while I browsed. It is a little expensive, if the prices were a bit cheaper we might have gone again.

Overall we would definatley visit again and would recommend to our friends.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Senses_Resort, Manager at The Senses Resort, responded to this review, January 14, 2014
Dear Mo011, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.

Thank you so much for your review and it’s very great to know that you enjoyed your holiday in Phuket, especially, enjoyed with Check in experience, Unwind Spa, Smiley Face (Kids Club), Splash Mountain pool, your nice recognition of the staff name is very cheerful and elevate our staff moral in order to maintain the hotel standard and deliver the better service.

We are also delighted to hear that we will be returning your visit as well as recommending our hotel to your friends.Have a safe home and we hope to welcome you back very soon.

Rediscover an indulgent Oasis of Patong that is created just for you!

Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Senses Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Senses Resort

Address: 111/7 Nanai Road | Phuket, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Patong
#8 Spa Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#14 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Senses Resort 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Senses Resort offers a unique ambiance of relaxation, with supremely comfortable accommodation creating a haven of tranquility and wellbeing. With stunning views over the city and azure-blue Andaman Sea beyond, the welcoming resort is an ideal respite for romantic couples and families to unwind and be pampered, yet is only a short distance from the gorgeous tropical beach and colourful streets that Patong is famous for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, HotelTravel.com, Agoda and Asiatravel.com Holdings so you can book your The Senses Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Senses Resort Patong, Phuket

Owners: What's your side of the story?

If you own or manage The Senses Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.