The resort was well appointed on a rear hill of Patong overlooking a panoramic view of the ocean and beautiful natural settings, and especially its cozy resort's pool. I stayed there for only one night escaping away from busy work life but confidently felt highly satisfied enough to provide a review. As soon as i arrived, a concierge guy called Tony ( i am not sure i remember his name right, if not, my apology), actively came to greet us even having not yet reached the lobby area. He facilitated our check in by not just leading the way to reception counter like most international hotel chain do. Even the check in was not quite smooth and quick as expected but i was not bothered to be in that hurry. Anyway, i did not feel at all that i was waiting because the guy was initiating the conversation with us showing his care about our stay. He recommended some places like the cape, viewpoint, busy street of Patong and its beach, etc. While we were waiting for room key, there were two public area attendants walking pass by. They immediately greeted us and nodded their head all the way they walked pass. Everyone was so nice and polite.
After being introduced to hotel facilities and escorted to the room, i was really stunned and impressed with a spaciousness, quality of room amenities and furniture, and some details that stand out from being standalone hotel. The air conditioner worked very well (just so to know its a/c function board including lighting control was located on the night table; do not look around the door, you would not find it. I did that before). The balcony was very large with a comfy daybed. Especially, the view was amazing.
At the resort, what i loved the most was a peaceful moment you could find where you end yourself at the pool bar terrace located just a floor above the reception. The wooden terrace was very wide equipped with sun loungers as comfortable as you ever wanted.
Restaurant service at breakfast was great; friendly, attentive, and responsive. Maybe there were not so many guests at a time i was having breakfast, but it was pleasant to see staff walking around trying to serve and clear plates. Initiating a day-opening conversation would have made the breakfast service experience perfect.
All in all, i was very satisfied with this resort, from its location (not close to the beach, but you got the view! By the way, the hotel offers a shuttle service down to the beach and town), genuine service especially from front desk team, very comfy bed, and a strong sense of value for money paid.