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“Great Location & Value for Money!” 4 of 5 stars
Review of Patong Merlin Hotel

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Patong Merlin Hotel
4.0 of 5 Hotel   |   44 Thaveewong Road, Patong Beach, 83150, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #76 of 278 Hotels in Patong
Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Great Location & Value for Money!”
4 of 5 stars Reviewed December 22, 2012

My family and I stayed here for 1 week leading up to Christmas and had a fantastic time! We had a Superior Pool View Room and four of us (1 Infant) fit into the room comfortably.

Pros:
Rooms were a good size, clean and tidy.
Views were fantastic.
Location can't bbe beaten (Right on Patong Beach)
Room Service was fast and very affordable.
Most staff were very friendly and helpfull
Breakfast was included and had a great variety 10/10
Variety of pools for the kids was a bonus

Cons:
Some staff were a little non-friendly
Paying for a wireless service that was pretty ordinary.

Room Tip: Ask for a pool view room or a room in the new wing!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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912 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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perth
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 20, 2012

we are a couple in our late 20's from Perth , We went to phuket for the first time for 12 nights 10th Nov - 22 Nov . There are alot of reviews on here that are off putting . so we were reluctant with this hotel . however trusted a friends advise over the site . Best decision we made , Seriously people who write bad things on here about this hotel clearly haven't traveled to Thailand or Asia, of course there 5 star hotels in patong is not going to be like walking into the crown in Melbourne .
But this place is a tropical paradise and as we stood on our balcony on the first night we looked at each other end said wow how could you not love this place.

The staff were friendly and the room was spotless the whole stay - they even left a form on the bed the first day asking for suggestions or to let them know if there was anything that needed particular attention . Some people had said the rooms weren't up to standard ????

The breakfast was awesome so many choices , which changed daily . fresh eggs ,omelette , etc

Location is probably the best spot right near the beach and markets - some great aussie bars near otop market

pools were amayzng - 4 pools , plenty of deck chairs and food and drink is extremely reasonably priced for a hotel which is typically more expensive than a bar on the street compared to some Asian and Thia hotels i have stayed in .
Beer is about 100baht and Cocktails were around 180Baht .

Our plane was delayed 3 hours , the guy who was transferring us had waited and was extremly helpfull and polite , as soon as we got to the hotel check in was prompt and we were given a cocktail on arrival .

In summary if you are a average australian couple who work hard and enjoy a relaxing fun overseas holiday once a year and want to try phuket . This is 100% the place to stay . You would have to be looking very hard to fault this place ! Highly recommended.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wangi Wangi, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 12, 2012

This is a beautiful resort and the grounds are lovely. No noise and one of the most relaxing resorts I have ever stayed. Breaksfasts are amazing and the staff are terrific. It is close to everything by walking and the hotel is clean and friendly.

Room Tip: Stay here you won't be disappointed.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Yeppoon, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2012

Only stayed here at the recommendation of our agent in the newly renovated section in building 7. Rooms are very tasteful and comfortable. We were down the end of the building near a night market and did not here the market at all.
Direct access to the pool below was also good.
The gym was disappointing with old and run down equipment - need a total re-vamp.

Room Tip: If you fancy direct access from your room to the pool ask for a room on the lower floor in building...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2012

Our stay was 10 night in a Deluxe Pool View Room. Staff were friendly and very accommodating. Room was spotless and cleaned every day..
Full Buffet Breakfast is excellent. With quality fresh foods.
Only 10 minutes to Junceylon Shopping Centre.
Already booked for 2015!

Room Tip: Deluxe Pool View Rooms on the second level. Pool Access Room also great!
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

Stayed at patong merlin for 3rd time. Again very happy with stay. Recieved welcome back fruit platter and card which was lovely. Great location, can't find much fault with this hotel except had a lot of trouble ordering room service sometimes repeating order 3 times. They just didn't understand English which I think should be a must given that most of the customers would speak English. The only other thing was no late check out available. We had to check out at 12 and were not getting picked up until 6. They offered free shower room but this was not air conditioned and so would have felt better if I had not of used it. Overall very happy with our stay.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 22, 2012 via mobile

Pro's:
* 10minute walking distance to Junceylon mall and Bangla road/surrounds
* Comfortable room accommodation (we were 3rd floor room 6000 range)
* front of hotel has direct access to street stalls and the back entrance takes you straight to the beach road across patong beach
* 4 pools to choose a swim
* tour assistance on site
* 24hr reception
* friendly staff always greeting and smiling


Cons:
* u have to pay for wifi 100baht for 30min
* the noise of the hard rock cafe became too much and a hotel directly opposite has an Elvis show each Friday night outside .. So its a battle of noises!
* the Saturday morning (17 nov) there was continious drilling noises from about 10am to into the afternoon, and there were no notices that this was going to be a disturbance
* breakfast was included but they don't cater for special meal requirements ie, Jewish, kosher, halaal etc
* in general staff were not good at basic English
* 1 of the 4 pools didn't look very clean along the edges, looked like a stained ring and the inner walls had green mould here and there

Don't think I'll ever rebook again with this hotel.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Patong Merlin Hotel

Address: 44 Thaveewong Road, Patong Beach, 83150, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Patong
#26 On the Beach Hotel in Patong
#31 Luxury Hotel in Patong
#35 Romantic Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Patong Merlin Hotel 4*
Number of rooms: 386
Official Description (provided by the hotel):
The Patong Merlin Hotel is an international holiday resort in the heart of Phuket's exotic Patong Beach. Nestled amongst acres of swaying coconut palms and flowering gardens, the Merlin weaves its way around three beautiful aquamarine sculptured swimming pools in a labyrinth of curved walkways and meandering paths.There is easy access to the sparkling sandy beach and the quaint street markets.An enchanted ambiance and smiling attentive staff ensure your visit to Phuket's playground in the sun is as memorable as it is magical. ... more   less 
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Also Known As:
Merlin Patong
Patong Merlin Hotel Phuket

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