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“Wonderful Base for Our Phuket Holiday” 5 of 5 stars
Review of Holiday Inn Resort Phuket

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Holiday Inn Resort Phuket
4.0 of 5 Resort   |   52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
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Ranked #4 of 285 Hotels in Patong
Certificate of Excellence 2014
Gold Coast, Queensland, Australia
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Wonderful Base for Our Phuket Holiday”
5 of 5 stars Reviewed April 18, 2014

Spent 7 nights at the Holiday Inn on a girls trip to Phuket. It is the perfect location to explore Phuket and the staff were fantastic. Very helpful with local advice and tips on how much to pay and where to go. Buffet breakast was amazing with so many choices and the restuarants - fantastic! Especially Charm Thai. Room rate was a little expensive compared to other resorts, but the position was worth it.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 18, 2014
Dear "Cheryl L"

Thank you for taking the time to provide another very kind review in addition to that already given for our beautiful Charm Thai restaurant. I am delighted that you have enjoyed your stay overall and that you are especially pleased with the service provided by the team throughout the resort. Please stay in touch when you are planning you next visit and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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2,614 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (621)
Date | Rating
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English first
Singapore, Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

We went there with our 2 teenage kids for our 4D3N vacation. The resort itself was impressive as the main lobby was spacious with natural air and huge sofas to laze around. The location of the Resort was a plus point as you can just walk out to the shops and start shopping. No problem in finding alternative meals and shopping is a must as you walk along those roads. Hard Rock Cafe is linked to Dusit Hotel which is opposite the Holiday Inn Resort Main Entrance.

The Resort itself has 2 main wings: Busakhorn and Main. We stayed in the Main wing. From checked-in, we were impresssed with the level of customer service rendered as before we requested for a late check-out time, we were automatically offered one. Breakfast was redundant and well known for its wide variety, and due to the fact that Holiday Inn caters specially for families, we were impressed that kids too have their buffet line to select their food for all meal times. Pool was not big but the water temperature was perfect and we enjoyed swimming in the pool.

Busakorn wings is towards the back part of the main wing but it also do have its own main entrance from the other side of the street. It is more peaceful and up-class and pool is bigger with better surroundings for a relaxed holiday. Very Thai-style.

Overall, we enjoyed out stay there and would love to return there again to try out the Busakhorn wing.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 17, 2014
Dear "Rossha"

Thank yu for taking the time to share such a detailed and very kind review. It is really excellent to read that you and your family have so enjoyed your stay. I very much appreciate your feedback with regards the convenient location, the excellent breakfast buffet and the high standard of service from the team and we hope to see you all back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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Sydney, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2014

My wife had a small fall braised her leg took off a bit of bark, we have been going there for many years , but we never had to use the first Aid room ( open 24 / 7 ) I was surprised at the staff who were registered nurses from the hospital were on duty here , there care services was better than we get here,it was great , they look after her until it was all cleared up , new dressing every day , and spotlessly clean great work nurses

Room Tip: pool suites over looking pool
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 16, 2014
Dear "Victo K"

Thank you for sharing another wonderful and very kind review. I am delighted to read that the staff at the clinic have been so attentive in looking after your wife. I sincerely hope that by now everything is fully healed with no scars and we look forward to seeing you both back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2014

Excellent service and accommodation, great location, built for family holiday. Kids pool is awesome, our boys can spend hours there happily. Our older boy got ear infection while staying, the resort sent flowers and cards everyday till we told them he had been fine. Happy with what we paid for. Highly recommend.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 16, 2014
Dear "Tina H"

Thank you for taking the time to share your review and I am really very happy that you and your family have had such a great stay with us! It is wonderful to note that you have been able to make good use of the facilities and that the staff have taken such good care of you all. I do hope that your son has by now fully recovered and we look forward to welcoming you all back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 11, 2014

This was my third time to Thailand, Patong and first time at the Holiday Inn.
I stayed 5 nights here in a Buskorn wing which is a slight upgrade from a standard room. WELL WORTH IT!! Firstly I was warmly welcomed by reception and escorted to my room. The room itself was MASSIVE I felt like I was living in a small size apartment (without a kitchen). I had a massive king size bed all to myself with good quality pillows, I had a great sleep every night! The shower was a large rainforest shower head which had good water pressure and no temperature changes. The aircon worked perfectly and was adjustable to suit me. 3 Bottles on complementary water a day!! All requests where handled timely and efficiently. WIFI was accessible in room for FREE. Pool was a wonderful temperature and very large. Food and drink were affordable and delicious.
I decided to pay extra to have buffet breakfast each morning and may I say this was the best decision I ever made!! Best buffet breakfast I have ever had in all my travels! They use free range eggs cooked how ever you like, freshly squeezed juice (no cordial or bottled stuff), large variety of all different kinds of food to suit each persons needs. And assorted tea and coffee.
The bars and restaurants with in the hotel where also of the best quality food and drink.
I could go on forever about how amazing this hotel was, they have good attention to detail and 5 star customer service. Will most definitely be back there on my next stay at Patong. Thanks

Room Tip: Buskorn wing is more expensive but is a room well worth it. I was on the ground floor and had direct...
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  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 16, 2014
Dear "nicolejl"

Thank you for sharing your very kind and detailed review and it is wonderful to note that you have so enjoyed your return visit to Phuket! Your very positive comments on every aspect of your stay are greatly appreciated and I will be sure to share your feedback with all of my team. I do hope you will stay in touch when you are planning your next visit and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2014

Excellent resort. Pools are great. Food was awsome, in resturant and at pool bar. Happy hour was allways a great laugh with staff. Very neat and well maintained. Across from beach and about 10 min walk to party district. Huge choice for breakfast, very fresh.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 16, 2014
Dear "7002"

Thank you for taking the time to share your feedback. It is great to note that you have enjoyed your stay and we especially appreciate your comments with regards the great location, dining options and service from the team. We look forward to welcoming you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 11, 2014

This hotel, is in a great location.
Far enough away from the busy Bangalore road, but close enough to walk there.
Room service is good & not to $$$$.
Cocktails are good at the pool bar as well. Security is great.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, April 16, 2014
Dear "Rards"

Thank you for sharing your very positive review. Your feedback with regards the convenient location and the great value of the accommodation and dining is very greatly appreciated and we hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Business Hotel in Patong
#2 Top resorts Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Romantic Hotel in Patong
#3 Luxury Hotel in Patong
#3 Family Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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