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“Just a quick visit” 4 of 5 stars
Review of Holiday Inn Resort Phuket

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Holiday Inn Resort Phuket
4.0 of 5 Resort   |   52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
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Ranked #6 of 260 hotels in Patong
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Just a quick visit”
4 of 5 stars Reviewed December 1, 2013

We booked and paid for one night and were upgraded on arrival. We were given a lovely king room in the Busakorn section of the hotel. It was nice and quiet with a pool exclusive to Busakorn guests. Maintenance were banging around in the room next door at about 8am the next morning (a Saturday), but that's to be expected in Patong. In true Thai style they all greeted us warmly when we left the room! I would still stay there again.
I highly recommend the buffet breakfast - amazing!!

Room Tip: I would pay for the Busakorn room by default next time, now that I know how much better they are!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 2, 2013
Dear "LorrenVass'

Thank you for taking the time to share your feedback and, even though your stay was only a quick one, we are really pleased that your overall experience has been so positive. Please do stay in touch when you are panning your next trip and let us know how we may assist.

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
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Salmiyah, Kuwait
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 1, 2013

During a trip of two weeks to Phuket, Thailand, I stayed in 4 hotels in Patong beach area. the one i can call the best is Holiday Inn Resort. simply because I can feel the rooms are always clean and the staff is very friendly.
Its location near the beach is an additional advantage. You can get a sun tan on beach and swim for long hours, but you always rely on the hotel restaurant to give you good choices of food and drinks to complete your relaxing mode (^_^).

Room Tip: Always book online through booking.com or Kayak ... you will find better prices ... however make sur...
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 2, 2013
Dear "Big23al"

Thank you for your "great" review! I am really pleased that you have had such an enjoyable stay with us and that your overall experience has been so enjoyable, especially compared to so many other hotels in the area. We hope you will have the opportunity to return soon and stay with us for longer - please do stay in touch and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2013

We have just stayed at this wonderful resort for 11 days. We stayed in the Busakorn wing in a twin room suite. Our room which was a twin bed suite was on the ground floor right outside the pool. We had a little balcony which overlooked the pool and towards the Charm Thai restaurant which was also where the delicious breakfast was. The staff were always happy and very efficient. Our overall stay was wonderful and would highly recommend the Holiday Inn for staying, relaxing, eating and close enough to the markets, Jung Ceylon shopping centre, Bangla Road and the beach but when you arrive back you feel like you are a world away from all the mayhem outside the resort. Outside the resort we met a young driver that calls himself Mr. M. We used him a few times for different drives etc. and would highly recommend him. We look forward to staying again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 2, 2013
Dear "KazFitz"

Thank you for sharing your very kind review and I am delighted that you have had such a relaxing time with us in the Busakorn Wing. Your feedback with regards the high standard of the breakfast in Charm Thai and the convenient location of the resort is greatly appreciated and I will be sure to share your wonderful feedback on the service from the staff throughout the hotel with the team. We hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 27, 2013

This is great property.. fabulous location!
You can walk to the phuket market . its in the cross section of the two main streets of phuket. Everything is walking distance. We never had to take a taxi for anything.
The pool is great!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 28, 2013
Dear "ruchi_chopra_foodie"

Thank you for taking time to share your "fabulous" review! I really appreciate your kind feedback with regards the convenient location of the hotel and the pool facilities We hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 26, 2013

We stayed in 3 hotels in Phuket in October 2013. Holiday Inn is the cheapest among the 3. However we feel it is the best if you have kids. Great kids club. The toys might not be the newest but they organize lots of kids activity. You can leave your kids there if they are above 5 and the staff can organize lunch/drinks for the kids. My little one was 3 so I had to be there with him so I was there to observe the staff who are very nice to the kids. Just outside the kids club, there were 2 great kids pool. My son was the happiest in Holiday Inn than the other 2 hotels.
The room is good nothing fancy though. We were happy. The only thing was as it was newly refurbished, there was still some smell from the renovation.
Breakfast was great, lots of choices, fresh mango, longan...

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 28, 2013
Dear "onlyfinchy"

Thank you for taking the time to share your wonderful review and I am delighted that, overall, you and your family have had such an enjoyable stay with us. Your feedback with regards the Kid's Club and kid's activities is very well received, and I will be sure to share your further comments on the service from the staff and the great breakfast buffet with the team.

We do hope you will have the opportunity to stay with us again soon - please stay in touch and let us know how we can be of assistance

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 24, 2013

This is probably the place you want to stay when in Phuket.

Staff are absolutely fantasti. Everyone we stepped in was lovely and attentive. Reception, bars, swimming pool, restaurants, housekeeping, SPA, security.. They were always smiley and friendly.

We tried pretty much every food outlet in the Resort and we can't say which one was the nicest. All very good.

The room we had was spotlessly clean and housekeeping did a great job everyday.

We can't really find a fault in our stay.

Looking forward to going back again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 24, 2013
Dear "SMCS_13"

Thank you for your very kind review. We really appreciate your feedback on the cleanliness of the resort and the great facilities. Your comments with regards the quality of the food and the friendliness of the staff throughout the hotel are greatly appreciated and we look forward to seeing you back again for another wonderful stay!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herning
1 review
5 of 5 stars Reviewed November 22, 2013

We are a family, two adults and two kids ( 3/8 years ), living here fore the third time. Two times in Busakorn Wing and now at this moment living in the Main Wing in a superior room until 30/11, and the room is totalt renewed. And what a great hotel. Nice room, with a Nice modern style and new equipment, beds, pillows etc. Nice clinker ón the floor so no dirty carpets. Two times clearing ón the room evert day, and so friendly and smiley and acocommodating clearing staff.
Kids use the Kids Club every Day. A nice break from the swimming and the sun ( or rain ). Again fabolous staff, so friendly and smiley. Espically the two guys outside, Roy and Ozi. But also inside nice kept, clean and service minded, with kids in focus.
Breakfast is the most amazing ever seen. Smiley and friendly staff of waitress and cooks. We ate one evening ón The Terazzo, great fresh food, same in SeaBreeze restaurant.
When we talk with the employees, we get an empression, that this hotel care of it's employees. A nice management decision, that if you go happy ón work, it infect in a positiv attitute towards the guest....many other hotels could learn from that.
Another small detail, is that this hotel is multi cultural. People from all around the world, makes it totally different from other hotels we've tried. Keep it that way....
No negative things at all.
We will come back - for sure. Many times again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 24, 2013
Dear "Hamina1234"

Thank you for taking the time to share your feedback with us and it is wonderful to note that, as a returning guest, you and your family are having such an enjoyable stay with us. Your feedback with regards the newly renovated rooms in the Main Wing and the excellent Kid's Club and kid's facilities is very much appreciated. Your further comments with regards the quality of the breakfast buffet and the friendliness of the staff throughout the hotel are also very well received and we look forward to seeing you back for many more stays in the future. In the meantime, I hope the remainder of your holiday is equally fantastic - please let us know if there is anything with which we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Resort Phuket

Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Resort Phuket Hotel
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong
Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Patong
#1 Top resorts Hotel in Patong
#2 Luxury Hotel in Patong
#2 Family Hotel in Patong
#2 On the Beach Hotel in Patong
#3 Business Hotel in Patong
#22 Romantic Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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