We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved it!” 5 of 5 stars
Review of Holiday Inn Resort Phuket

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn Resort Phuket to your Saves list
Holiday Inn Resort Phuket
4.0 of 5 Resort   |   52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #4 of 278 Hotels in Patong
4.5 of 5 stars 2,441 Reviews
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Loved it!”
5 of 5 stars Reviewed December 1, 2012

We just returned from a 6 night stay in the main wing (interconnecting rooms). Stayed with our children who are 5 and 9. Kids club was a hit with both and they both made great friends in the kids club and the pool. Breakfast was included in our package and was excellent. Choice was fabulous. Great touch with the themed plastic ware especially for he kids (hello kitty). Main pool was very clean, great service around the pool. Don't miss the yellow curry at the Thai restaurant at the other side entrance (I ate his twice!). Location is fabulous, each across the road, walk right outside to the many shops. Free wifi, although I found patchy within our rooms, was perfect by the pool. I highly recommend this hotel and will stay here again. Staff were very friendly and helpful. New bar opened during our stay which is a great spot. Love this place!

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 5, 2012
Dear "Suzanne G"

Thank you for taking the time to write a review and I am really pleased to read that you and your family enjoyed your stay so much, and especially the Kid's Club and facilities. Your comments about the quality of the food are greatly appreciated and I will share your feedback with the team.

I hope to welcome you all back again soon to Holiday Inn Resort Phuket.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,441 reviews from our community

Traveler rating
    1,564
    646
    158
    49
    24
See reviews for
887
864
87
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (570)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Melbourne
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 30, 2012

My partner & I stayed here for 6 nights in the Busakorn Wing which is highly recommended if you want a more quiet atmosphere away from the hustle bustle of Patong Beach. It's situated at the rear of the hotel and is newly refurbished.

Our stay was fantastic with staff always willing to assist with any queries.

We returned from a day trip to Maya Bay to find a freshly baked Birthday Cake, candles, cutlery & a Birthday card from staff who knew it was my partners Birthday - what a wonderful surprise from the staff & management!

This hotel certainly goes the extra mile to please their guests!

The location is superb with only a few short minutes to the beach, shops, Jungceylon shopping centre and Bangla Rd.

I certainly recommend the Busakorn Wing for couples and the Main Wing for families.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 3, 2012
Dear "Jezabella84"

Thank you for your kind and positive review and I am pleased to read that you really enjoyed your stay in the Busakorn Wing. It is especially great to note your comments with regards the attentive service you received from the staff and I will be sure to share your review with the team here at the hotel.

I hope to be able to welcome you back again soon to Holiday Inn Resort Phuket.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 30, 2012

We recently spent a week here staying in a pool villa in the Busacorn wing. We checked in last minute after another unsatisfactory hotel and the staff were so wonderful. They showed us each room and gave us a great deal. Our room was lovely and the service was fantastic, I couldn't fault the staff at all. I had a couple of massages at the spa which were lovely and we ate on site at the steakhouse and Charm Thai and both meals were gorgeous. Breakfast was great win a huge array to choose from , so many different things . I loved laying around the pool and bein offered lovely complimentary treats like fruit and ice creams and the free mini bar is a great idea. Also the onsite mini mart where you can buy alcohol and snacks for your room at very reasonable prices. I have travelled extensively around the world and this hotel was great. We extended our stay from a week o 10 days and isn't really go out of the hotel much,( we have done all the sightseeing before). I would highly recommend this hotel for anyone.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 30, 2012
Dear "Lisa L"

Thank you for your very kind and positive review and I am really pleased that we were able to be part of a memorable holiday here in Phuket. In particular, it is great that you appreciated the service from all of the the staff and the little extra touches they offer, such as the fruit and ice cream around the villa pool.

I do hope that Holiday Inn Resort Phuket will be your number one choice for your next trip to the island!. Please feel free to keep me as a direct point of contact and let me know in the meantime if there is ever anything with which I can help.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2012

We stayed one week at this place. Its location is not great but the hotel has super service. When staying there, do so at the poolside rooms at their Busakorn wing. Direct pool access from your room - very cool. Good breakfast too. The best Holiday Inn I ever stayed in.

Room Tip: Pool roooms at Busakorn wing
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 30, 2012
Dear "Missy_Summer"

Thank you for your your review. I am really pleased that you enjoyed your stay with us in the Busakorn Wing and in particular your pool access rooms and the breakfast. I hope we are able to welcome you back again soon to Holiday Inn Resort Phuket.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 28, 2012

This was the fourth or fifth time we have stayed at the Holiday Inn for a 2 week holiday in Phuket. We keep coming back to the same place because we love it. We always stay in the Busakorn wing. The rooms are big and the beds are super comfortable. The staff at the resort are friendly, nothing is too much trouble. The breakfast is great, however this was the first time we found the chefs were unable to cook eggs to our liking. Their grasp of English was poor and we were unable to request satisfactory cooking of the eggs. We do have eggs every morning at home so this was a small issue for us, but it may not be an issue for others. This slight problem did not warrant reducing the star rating. All the restaurants are great, the food is excellent and the restaurant staff were most helpful. Can't wait to go back. We are priviledged to have already had 2 holidays there this year.

Room Tip: If you are going without children, we suggest a stay in the Busakorn wing. It is more expensive, but...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, December 5, 2012
Dear "FayAustralia"

Thank you for taking the time to share such a detailed review with us. It is always especially great to read that our returning guests have enjoyed their stay and I am really pleased that you were so happy with your room and, in particular, the service from all of the staff. Thanks also for the positive comments about the quality of breakfast, and we will most definitely review the training for our "Egg Chefs".

I hope to see you back again soon at Holiday Inn Resort Phuket - please stay in touch and let me know if there is ever anything with which I can help.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Brydges, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed here for 1 night between Chaing Mai and ferry to Koh Phi Phi. Check in was good and staff were friendly. Room was superior room on 3rd floor and was very modern and nice. We were uncertain what the room was going to be like due to some of the reviews we read on here but were pleasantly surprised.

The hotel arrange for a cake with candles to be delivered to our room for our anniversay which was a very nice touch.

The hotel is a good location with beach across the street, restaurants and stores all nearby. The pool area is nice and clean however we never swam. We had great seafood dinner just a walk away down the street. Nice bar area right at the street as well.

We did laundry on the 2nd floor - self service, watch the hours it is open until though. This was much cheaper option than having it done for you. You pay for tokens at reception.

Overall happy with the room/hotel however felt more like a large chain hotel experience we would get at home compared to the hotels in Chaing Mai we stayed at (very personalized service in Chaing Mai). Also most hotels we stayed at in Thailand had breakfast included in the price where the Holiday Inns did not (stayed at Holiday Inn Phi Phi as well). The price and experience would be comparable to home for us. Felt was not as good of value for money we spent in Thailand compared to our other accommodations.

Room Tip: Had 3rd floor superior room and it was nice and modern.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 28, 2012
Dear "Stu G"

Thank you for taking the time to share your feedback with us. It is great that overall you had an enjoyable stay and liked the hotel and the accommodation, however your comments with regards the 'personalized' service are well received and we will discuss this further with the team here at the hotel. We do have a number of different stay options available (with breakfast, without breakfast etc...) and if you are planning another trip to Phuket, please feel free to contact me directly and I can make sure that we organize your reservation with all of your requirements in place.

I hope we have the opportunity to welcome you back soon to Holiday Inn Resort Phuket.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

Stayed for 14 nights at the Busakorn wing private villa's. I managed to book the wrong room via the web site, this was quickly rectified by the check in staff on arrival. The staff are great helpful and friendly. Some of the staff even remembered us from our previous visit a year ago. This a great hotel for central Patong close to beach and all the shops no need for Tuk Tuks or taxis. The breakfast is excellent but you have to be patient with some of the staff as there English skills are not great but this adds to the experience. A great relaxing holiday but close to the madness that is Patong!

Room Tip: Choose a Busakorn wing room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, November 28, 2012
Dear "andyb40"

Thanks for the very positive review and feedback. It is always great to see our guests returning to the hotel and I am pleased that you have been well looked after by the reception staff and that you liked the Busakorn Wing rooms.

I hope to see you back again at Holiday Inn Resort Phuket - please stay in touch and let me know if there is ever anything with which I can help.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Resort Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Business Hotel in Patong
#2 Top resorts Hotel in Patong
#3 Luxury Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Romantic Hotel in Patong
#3 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 400
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Orbitz, Cheap Tickets, Priceline, Despegar.com, HotelTravel.com, Agoda, BookIt.com, Odigeo and Tingo so you can book your Holiday Inn Resort Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

Owners: What's your side of the story?

If you own or manage Holiday Inn Resort Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.