I stay at burasari with a package "just two of us". The driver fetch me with a camry at the airport. It was great that the guest relation manager, Yen have upgrade us from grand premier room to elite room. You have to look out for this guy. he have a friendly and great attitude and can speak english very well.
Whereas the other staff can hardly understand english.

The dinner at floyd that was included in the package was great. I'm having a great time at the restaurant.The service was great too.

The downpoint is the breakfast which was all the same every single day. I stay for 4 days and 3 nights and I already can remember wat the breakfast gonna be. The house keeping also did not replenish the mini bar when they clean your room so I need to call the reception every day to remind them.

If not for Yen, I will be pissed off with the service there. In the Hotel, there is only 2 internet access pc and charge atm 30 baht for 15 min usage which is expensive. I think the hotel encourage the guest to bring their own laptop as they provide free wireless access.

Overall, the hotel is nice to stay. The room is nice and clean and is very spacious. The two pools is small unlike the one I saw at holiday Inn which far more big and nice.

If you in patong, you should try have a seafood dinner at the port.
It is the restaurant of banthai hotel. It was damn great and with great service.I rated 5 star for their service and the price is affordable. It is juz across patong beach within 5 min walk from burasari. I have it on my last day.

Pls check with the reception for your transfer back to the airport as I'm having problem during check out. They book my timing at 7.45 whereas Yen already told me that the driver pick me up at 7.15. SO I ended up going back to the airport in a VIOS instead of camry as they get a replace car.

I will only stay at burasari again for the rooms and yen is still there. But I think the next time I go phuket i will stay at holiday Inn.

Only stayed for a few short days and wished I could stay longer. My friend had stayed last month and he advised Burasari to me. I didn't book but when I walked in the door the pretty girl behind reception went out of her way to help me. After seeing 3 rooms I picked the middle one. Good size and very clean. Free daily minibar a nice touch for a beer before going into town for the night. Can't tell you about breakfast as I never got up before noon. Then straight to the pool for a dip and into the hotel bar for a cure. Everywhere I turned the staff were smiling to me and asking me if I had eaten. (I think its a Thai thing, very caring)
All in all very relaxing three days away from the stress of Bangkok. Will definately return to my friends at Burasari when I am back in Patong in a few months.

What a great hotel A little bit of magic and calm amidst the madness of vibrant Patong! Very friendly staff and management. Floyd's Brasserie of famous chef Keith Floyd is a culinery island in a sea of mediocraty. This is the second time we have stayed and it was even better the second time.

we just spent 2 weeks at the burasari, we only booked 10 days and loved it so much stayed the extra nights. you need to book the elite pool access room, we cant complain aboute anything it was so lovely, the staff were always friendly, the room always cleaned, the mini bar always filled and breakfast was so good, there is something for everyones taste buds. its a peacefull hotel with lots of atmosphere, so quaint and yet everything is at your doorstep. we used the laundry just outside and turn left its a chemist as well, very cheap. the indian ali baba is a few doors further on, yum. we ate there often. scruffy murphys on bangla road is the best food at the cheapest prices, the servings are huge and at around $4.00 who would complain, they have everything. we had no problems changing money on the streets, infact everything and everyone were lovely, if you are dog lover like me please go in the 7/11 and buy sausages they cost 20 cents each and go for a walk down the beach and feed the dogs, i did this twice a day. we arranged for a man to pick us up from the airport and used him for trips, his name is manop and hes lovely and speaks good english, he took us to some great places and hes cheap, i held falcons and eagles and fed baby tigers milk from there bottles, a snake show elephant ride and would you beleive we sat with gibbons and had a drink, they sit right next to you, manop will take you to all these places, thats only a few things. he has a toyota van, very clean, if you want his email and mobile please ask me, we found him on here from other people who had used him. the shooping centre jungcylon is great, you must go downstairs the shopping and the massages are great. nothing opens in phuket untill 11.00 except the 7/11 which is so cheap you feel quilty. i got thai silk p.j"s and japanese style silk tops for $12 each and thai silk tie cufflinks and hanky in boxes for $10. all at jung cylon. and theres so much more, silk cusion covers that would cost a fortune for $3.00 who would ever complain, i cant wait to go back next year, i too walked thru the holiday inn and its nice but they have areas for the rich and the rest for us!! no thanks. the marriot next door should be finished in september and looks very nice but i think i will be sticking to the burasari, it was heaven and the smell is nothing really, just a bit musty, what can u expect the hotel was emerged in sea water right up and over the second floor. the mozzies were few and far between we just stuck a can of fly spray in our case. how lovely after walking home from dinner to go into your room and beable to strip down to your undies and walk straight into the pool to cool off, thats the best thing aboute elite pool access rooms.