I stay at burasari with a package "just two of us". The driver fetch me with a camry at the airport. It was great that the guest relation manager, Yen have upgrade us from grand premier room to elite room. You have to look out for this guy. he have a friendly and great attitude and can speak english very well.
Whereas the other staff can hardly understand english.
The dinner at floyd that was included in the package was great. I'm having a great time at the restaurant.The service was great too.
The downpoint is the breakfast which was all the same every single day. I stay for 4 days and 3 nights and I already can remember wat the breakfast gonna be. The house keeping also did not replenish the mini bar when they clean your room so I need to call the reception every day to remind them.
If not for Yen, I will be pissed off with the service there. In the Hotel, there is only 2 internet access pc and charge atm 30 baht for 15 min usage which is expensive. I think the hotel encourage the guest to bring their own laptop as they provide free wireless access.
Overall, the hotel is nice to stay. The room is nice and clean and is very spacious. The two pools is small unlike the one I saw at holiday Inn which far more big and nice.
If you in patong, you should try have a seafood dinner at the port.
It is the restaurant of banthai hotel. It was damn great and with great service.I rated 5 star for their service and the price is affordable. It is juz across patong beach within 5 min walk from burasari. I have it on my last day.
Pls check with the reception for your transfer back to the airport as I'm having problem during check out. They book my timing at 7.45 whereas Yen already told me that the driver pick me up at 7.15. SO I ended up going back to the airport in a VIOS instead of camry as they get a replace car.
I will only stay at burasari again for the rooms and yen is still there. But I think the next time I go phuket i will stay at holiday Inn.
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