8 ladies traveling together asked for rooms interconnecting and side by side instead only 2 rooms were side by side the other was a different level and across the yard! They had builders extending the balcony right outside our balcony on the level below all day..Breakfast was great.. But service around the pool wasn't. Took a good while to get service and we were tipping! Plan tours because you can only shop so much that the saying "same same but different" where's off. Wish I had investigated what to do in Phuket and wish I stayed in Bangkok longer than 2 nights. The hotel is in a great position and everyone was lovely.