Have stayed at many Patong hotels but this was the least favourite. Got the free room upgrade on arrival which was great and appreciated but after that things went down hill. Reception staff during the day were very friendly but the male staff at night need some major lessons in courtesy. One guy said they don't have international adaptors but one of the girls in the morning opened a draw full of them and handed one over no worries at all. Security guards towards Thai people need too be more professional and brush up there memories as well.
Charging for WiFi was ridiculous and could not get hold of an iron at all.
Good location but the resort is old and tired and the pool area needs a revamp.
Baan Laimai was in a similar location but much better and far cheaper.
- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach
- Patong Beach Phuket
- Patong Beach Hotel Phuket
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