Smack in the middle of Patong Beach across the road from the beach, two rooms beside each other requested when booking was honored. One was ready at 9.30am arrival from airport one wasn't but as check in time 2pm it wasn't a biggie. We got into one and was advised when 2nd ready. Staff are friendly, hotel set back from hustle of Main Street, far enough away from Bangla Rd which we aren't interested in as we are here with our kids and primarily for my dental treatment. Pool could do with more sun lounges and less deck chairs as we found seating lacking. Not sure if its a Thailand thing but smoking should be banned in all open public areas. Hotel adjacent to Banana Walk shops which is a plus. Would stay here again and recommend.