this is a good hotel in a good location, staff friendly and very helpful. Could do with a couple more people at the pool, service not so good have to wait a while for food and drinks. Rooms clean. Avoid Sizzlers in the new area in front of hotel prices far to expensive $33 per person a bit much and no sweets bar just fruit. The tour of the caves is a must, food great and a really good atmosphere a great day. I would go to the same hotel again but Phuket is getting far to commercialized now so probably won't go back.