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“Phuket 2013” 4 of 5 stars
Review of Patong Beach Hotel

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Patong Beach Hotel
4.0 of 5 Hotel   |   124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #50 of 273 hotels in Patong
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Phuket 2013”
4 of 5 stars Reviewed April 13, 2013

This is the first time we have been to Phuket and the Patong Beach Hotel which we found to be a very clean and comfortable hotel. The room was excellent with a fabulous bathroom fit-out and a comfortable king sized bed. There was only one chair in the room which I found odd as normally there would be two chairs and a small table. We stayed in the superior Siam wing though my preference next time would be for a room in the Ocean View wing as we were on the 1st floor and had to walk up the steps to access our room. We found the breakfasts to be excellent with great variety to cater for all nationalities. The pool was fantastic. The hotel is central to everything. If you are looking to stay in Phuket you should definitely consider this hotel.

Room Tip: When booking specify a room in the Ocean View wing.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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SHARM EL SHEIKH
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2013

Great location. in front of the beach. Near to every thing. Clean rooms. Staff are helpful. Rooms on the high floors overlooking the beach are amazing. Didn't try the food as i was always outside.
The hotel is very good , however you can get better package related to price in other next hotels.
Nice swimming pool. I recommend it for families or couples. For solos like me , we don't need to pay that price to stay cause there are lot of other options in different hotels.

Room Tip: High floor .
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

Our 1st time vacation in Phuket and the Patong Beach hotel was excellent. We really enjoyed our stay. We were on the Siam wing superior room, room was good size, fairly new, shower was excellent. House keeping was not the best. The breakfast was excellent with very big variety with lovely fruit choices. The staff could o with some training. Te location is excellent, very near the beach and Bangla rd and restaurants. The tours were very expensive from the hotel, we booked tours on the street vendors, very cheap for the same tours. We will definitely recommend this hotel. The main pool Is big, well maintained.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 11, 2013

Average hotel.
Average customer service.
I guess it depends what kind of holiday you are looking for! This hotel is in amongst the craziness of Patong.
It's close and within walking distance to everything you could want to do.eg market shopping, beach, clubs etc which was great. The pools are nice. But was a very noisy location and the hotel is really quite rundown , old and tired, seems like more of a stopover hotel then holiday destination to me, 3 nights was more then enough at this hotel we were definitely ready to leave...overall not so great.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 8, 2013

A large hotel with all major facilities and catering for bus loads of tourists. Good location in the middle of Patong. Good concierge and front office service let down by the dining room staff at breakfast.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 8, 2013

My group of 6 (3 double rooms) stayed here fom 29th March to 04th April, in th Siam Wing. Accommodation was arranged by Emirates Holidays. I was totally disappointed with the rooms. Reception staff are in serious need of training in customer care. The gentleman doing our check-in was totally unhelpful. Following comments on Trip Advisor, I requested an upgrade to the Tower. Ths was promptly denied without any explanation. Furthermore, I was willing to pay for an upgrade. When booking, we are not aware of which wing we will be placed in. The rooms are DRAB and in urgent need of a revamp. I requested an iron and this was also denied. Cost of laundry is exorbitant, whereas outside the hotel it is available at 50 bhat per kilogram. The location is great. We could not hear the noise from Bangla Road. However, if you are looking for service then steer clear of this hotel.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 1, 2013

Hi all,
Stayed here 2 weeks ago as a solo traveller and my 1st place in Patong beach.
Location was great for a first timer, very close to beach and Bangla rd.
Service was not there at all. Waiters at pool bar and pool area will approach you for drinks once.. but will also try and sell you thai boxing tickets. I didnt want any and this was the last time in 5 days they walked around with menu.
Room was big very modern, bathroom was dark and hole room was full of mosquitos.
For the price i paid i would expect good service as the room was the same as rooms in other hotel and nothing in patong is far away.
I had meet an asain girl who was staying in hotel. As we walked into the hotel wing security was calling us back and asking for her ID even though she was Viet and guest that had been there for 2 weeks.
Will not stay here again better service and same room types for half the price close by.

  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patong Beach Hotel

Address: 124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Romantic Hotel in Patong
#20 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Patong Beach Hotel 4*
Official Description (provided by the hotel):
Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more   less 
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Also Known As:
Nh Hotels Patong
Nh Hotel Patong
Patong Beach Phuket
Patong Beach Hotel Phuket

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