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“Average Hotel, Good Location” 3 of 5 stars
Review of Patong Beach Hotel

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Patong Beach Hotel
4.0 of 5 Hotel   |   124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #40 of 278 Hotels in Patong
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Average Hotel, Good Location”
3 of 5 stars Reviewed April 11, 2013

Average hotel.
Average customer service.
I guess it depends what kind of holiday you are looking for! This hotel is in amongst the craziness of Patong.
It's close and within walking distance to everything you could want to do.eg market shopping, beach, clubs etc which was great. The pools are nice. But was a very noisy location and the hotel is really quite rundown , old and tired, seems like more of a stopover hotel then holiday destination to me, 3 nights was more then enough at this hotel we were definitely ready to leave...overall not so great.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 8, 2013

A large hotel with all major facilities and catering for bus loads of tourists. Good location in the middle of Patong. Good concierge and front office service let down by the dining room staff at breakfast.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 8, 2013

My group of 6 (3 double rooms) stayed here fom 29th March to 04th April, in th Siam Wing. Accommodation was arranged by Emirates Holidays. I was totally disappointed with the rooms. Reception staff are in serious need of training in customer care. The gentleman doing our check-in was totally unhelpful. Following comments on Trip Advisor, I requested an upgrade to the Tower. Ths was promptly denied without any explanation. Furthermore, I was willing to pay for an upgrade. When booking, we are not aware of which wing we will be placed in. The rooms are DRAB and in urgent need of a revamp. I requested an iron and this was also denied. Cost of laundry is exorbitant, whereas outside the hotel it is available at 50 bhat per kilogram. The location is great. We could not hear the noise from Bangla Road. However, if you are looking for service then steer clear of this hotel.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 1, 2013

Hi all,
Stayed here 2 weeks ago as a solo traveller and my 1st place in Patong beach.
Location was great for a first timer, very close to beach and Bangla rd.
Service was not there at all. Waiters at pool bar and pool area will approach you for drinks once.. but will also try and sell you thai boxing tickets. I didnt want any and this was the last time in 5 days they walked around with menu.
Room was big very modern, bathroom was dark and hole room was full of mosquitos.
For the price i paid i would expect good service as the room was the same as rooms in other hotel and nothing in patong is far away.
I had meet an asain girl who was staying in hotel. As we walked into the hotel wing security was calling us back and asking for her ID even though she was Viet and guest that had been there for 2 weeks.
Will not stay here again better service and same room types for half the price close by.

  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2013

My sister and I stayed at Patong Beach Hotel from the 16th-26th January 2013. It was a pretty good hotel to stay at overall. We stayed in the Siam wing and our room was very clean and comfortable. The buffet breakfasts in the morning were excellent! There is so much choice in food. The Sunset pool is very lovely to relax by. The location of the hotel is really convenient as it's right across the road from Patong Beach, it's right next to Bangla Road, popular restaurants and shopping areas.

The hotel staff were friendly enough. I would suggest however that you take any valuables i.e. money with you when you go out of your room because my sister and I both had money stolen from us in the room when it was locked up in the room safe and the only people who could get into the room besides us were the cleaners.

The hotel manager checked the security footage in the room for that day and nothing suspicious came up. She didn't check the footage for the previous day when we suspect the money was stolen.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2013

do yourself a favour stay in the deluxe sunset wing on the 10th floor with aview of the andaman sea with phi phi island in the background beautiful sunsets and daytime activities such as parasailing and jet boats etc great staff good service and breakfast cannot fault this hotel which is also close to everything stay! bob and carol from australia 2012

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 28, 2013

Rooms are average unless you upgrade to a themed suite, staff seem suspicious & nosey of guests, the food was not bad but it is very expensive for what is a very average hotel, a good & central location if you plan on spending your holiday on soi bangla, it does need a refit & training courses for the staff

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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patong Beach Hotel

Address: 124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Patong
#17 Luxury Hotel in Patong
#28 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Patong Beach Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more   less 
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Also Known As:
Nh Hotels Patong
Nh Hotel Patong
Patong Beach Phuket
Patong Beach Hotel Phuket

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