My group of 6 (3 double rooms) stayed here fom 29th March to 04th April, in th Siam Wing. Accommodation was arranged by Emirates Holidays. I was totally disappointed with the rooms. Reception staff are in serious need of training in customer care. The gentleman doing our check-in was totally unhelpful. Following comments on Trip Advisor, I requested an upgrade to the Tower. Ths was promptly denied without any explanation. Furthermore, I was willing to pay for an upgrade. When booking, we are not aware of which wing we will be placed in. The rooms are DRAB and in urgent need of a revamp. I requested an iron and this was also denied. Cost of laundry is exorbitant, whereas outside the hotel it is available at 50 bhat per kilogram. The location is great. We could not hear the noise from Bangla Road. However, if you are looking for service then steer clear of this hotel.
- Official Description (provided by the hotel):
- Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more less
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- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach Phuket
- Patong Beach Hotel Phuket