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“Nice pool, no service.” 3 of 5 stars
Review of Patong Beach Hotel

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Patong Beach Hotel
4.0 of 5 Hotel   |   124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #47 of 271 hotels in Patong
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Nice pool, no service.”
3 of 5 stars Reviewed April 1, 2013

Hi all,
Stayed here 2 weeks ago as a solo traveller and my 1st place in Patong beach.
Location was great for a first timer, very close to beach and Bangla rd.
Service was not there at all. Waiters at pool bar and pool area will approach you for drinks once.. but will also try and sell you thai boxing tickets. I didnt want any and this was the last time in 5 days they walked around with menu.
Room was big very modern, bathroom was dark and hole room was full of mosquitos.
For the price i paid i would expect good service as the room was the same as rooms in other hotel and nothing in patong is far away.
I had meet an asain girl who was staying in hotel. As we walked into the hotel wing security was calling us back and asking for her ID even though she was Viet and guest that had been there for 2 weeks.
Will not stay here again better service and same room types for half the price close by.

  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2013

My sister and I stayed at Patong Beach Hotel from the 16th-26th January 2013. It was a pretty good hotel to stay at overall. We stayed in the Siam wing and our room was very clean and comfortable. The buffet breakfasts in the morning were excellent! There is so much choice in food. The Sunset pool is very lovely to relax by. The location of the hotel is really convenient as it's right across the road from Patong Beach, it's right next to Bangla Road, popular restaurants and shopping areas.

The hotel staff were friendly enough. I would suggest however that you take any valuables i.e. money with you when you go out of your room because my sister and I both had money stolen from us in the room when it was locked up in the room safe and the only people who could get into the room besides us were the cleaners.

The hotel manager checked the security footage in the room for that day and nothing suspicious came up. She didn't check the footage for the previous day when we suspect the money was stolen.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2013

do yourself a favour stay in the deluxe sunset wing on the 10th floor with aview of the andaman sea with phi phi island in the background beautiful sunsets and daytime activities such as parasailing and jet boats etc great staff good service and breakfast cannot fault this hotel which is also close to everything stay! bob and carol from australia 2012

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 28, 2013

Rooms are average unless you upgrade to a themed suite, staff seem suspicious & nosey of guests, the food was not bad but it is very expensive for what is a very average hotel, a good & central location if you plan on spending your holiday on soi bangla, it does need a refit & training courses for the staff

Room Tip: Look for other Hotels, you can get better value
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2013 via mobile

I stayed at the Patong beach hotel for 2 weeks from march 8-22, was very happy with the staff, very helpful and friendly! and service was great. It is in a great location with the beach right out the front and Bangla road only a short walk (that being said, people expect there to be alot of noise from
Bangla road but was very quiet and pleasant!). Rooms are nice and modern and serviced daily, breakfast was lovely and had alot to chose from and the pools are nice with alot of sun lounges. I definitely recommend this hotel. People who complain about the staff and the hotel obviously have nothing better to do with there time as I found no problem at all and will stay there again!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 26, 2013

A first time for overnight in Patong is great. Patong Beach hotel is the first hotel in Patong beach , have been operated more than 25 years. Hotel is located in the heart of Patong beach, close to Bangla Road, Jungceylon as well as other interest spots in Patong Beach.

I stay in Sunset Suite which located in the 5th floor of Sunset Building . Room is classic , old style room decoration, but nice and well maintain. View of the room is a bit not impress due to 5th floor, but if you stay higher than this, view is much more better.

Room amenities is OK, base on 4 star hotel LCD screen TV but not much variety of channels. Room is big size spacious.

If you have lower budget, newly renovate superior room on Siam Wing is quite good enough, new fresh, and clean room was great.

There are 02 swimming pool ,one is main pool , old style pool, but free from and nice. Other pools is located near main restaurant, .it's lap pool with more peaceful and away from noise

Breakfast is great, various choice and mix of nationality , great taste and very value compare with other product.

Only some negative point, No free wifi and old elevator.

Over all, if you find a good hotel in Patong, this is one to recommend you to stay

Room Tip: Superior room is really great and more value than Sunset Suite
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bali
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2013

excellent hotel,check in-out was very quick and efficient staff very friendly and welcoming,stayed in siam wing,our room was very clean and comfortable,bathroom very clean,good water pressure and good working hot water,ac worked great,big tv,lady that made up our room every morning was great always happy and smiling.the best location straight in front off the beach and 3 minute walk to bangla.deffinetly worth the money staying here,i only had 1 issuse staying here and that was u had to pay for wifi but it wasn't to much,i would still 100%recommend staying here,,,

Room Tip: stayed in siam wing,rooms were excellent standard,didn't have 1 problem
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Patong Beach Hotel

Address: 124 Taweewongse Road | Patong Beach, Phuket, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Luxury Hotel in Patong
#22 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Patong Beach Hotel 4*
Official Description (provided by the hotel):
Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more   less 
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Also Known As:
Nh Hotels Patong
Nh Hotel Patong
Patong Beach Phuket
Patong Beach Hotel Phuket

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