This hotel is located in an excellent area. It is within walking distance to everything. Just a block back from the beach and markets and minutes walk from Bangla Road but far enough away that you dont get any of the noise as it gets a bit out of control at night time. The staff were friendly and helpful as there was a mix up with our room as we were given 2 single beds but they soon relocated us to a double room. Would stay there again mainly for the location. Great pool with drinks service to the pool

Good value hotel in a very good location. Literally meters away from the beach and the infamous Bang La road. However the service, I felt, is very poor, and I we felt really unwelcome.
Good -
1. Location
2. Rooms are newly renovated and spacious
3. Nice pool

Bad -
1. Rude staff and the bell boys seem to carry around an attitude
2. Difficult to communicate in English
3. The common areas are in need of renovation

Ugly -
1. Internet is expensive. I bought the 3 day access for THB500, but since I stayed four nights, when I wanted to extend for one more day, I was told to buy for another 3 days, and the staff did not even genuinely try to explain the situation. It was rather a take it or leave it attitude.
In another instance, when I requested for an adapter for my electronics, they were adamant that their power outlets in their room were compatible for every type of plug. I was forced to go and bring my laptop charger which was of the British type, and prove to them that it did not fit.

Do not recommend if you want good service on your holiday.

Arrived on the 19th October. Checked in at 1600 hours and was greeted by friendly concierge who took our bags directly to the room. Check in was easy and the welcome drink was nice. We were allocated a deluxe ground floor room in the sunset wing. Hotel staff are very friendly although basic english lessons would not go astray. Large room with its own private patio area which backs onto the resorts 2nd smaller pool. Rooms are clean and comfortable and the bed was very large. The room decorated in modern decor which fills the room with modern accessories at the expense of storage area therefore you dont get alot of storage space. Although a lot of downlights in the room because of the private patio the room always seemed dark even when in full sun. Breakfast each day was a pleasure with a good mix of Asian and Western breakfast choices. Bar staff fantastic. We spent most of our time at he second pool area which was nice and relaxing. I dont think he majority of hotel guests know this pool is here. Room was quiet at night and thanks to an airconditioner always very cool. This is an excellent value for money hotel. Wifi access available, I think this should be for free incorporated in room rate at least. Pool area's are fantastic especially the back pool which is very secluded and private.
I would recommend this resort to those looking for value for money.






















































Overall a great hotel which I will stay at again.

I have stayed at the patong beach hotel twice now and can't say whether I will return. I will list some of the good and some of the bad. GOOD - the location is excellent. The rooms in the Siam wing are new and are clean. The pools are nice. BAD - service was poor. Renovations and noise were out of control. Reception staff I felt to be a bit rude. Overall it is a good place to stay because of its location. I recommend you try it for yourself. Thumbs up...