We were quite concerned arriving at the hotel after reading poor reviews. I must say we were quite happy with our stay...good value for money but definitely not 5 star.
Kids enjoyed the bottom pool starting the day off with pool volleyball and pool games. the beach infront of the hotel was lovely.
Definitely request an ocean view room, very worthwhile. was a little put off by big airconditioning units by the entrance of the rooms.
If you stay at novotel you must use their tailor onsite. lovely lady, reasonable prices and will do a great copy of your favourite outfit.
My biggest dissapoinment with the hotel was their inability to meet dietary requirements. i am gluten free and I spoke with the head chef regarding my food requirments. I never heard back from him and he made no effort to send out any gluten fre options for me. For this reason alone I could not return to this hotel.