We stayed at the Novotel for 7 nights in total and generally enjoyed our experience. The location of the hotel is great, it's on the main road running through Patong and only about a 10 minute walk to Patong beach and other attractions such as Bangala road. Despite not being on the beach, its enormous pool makes up for this! The rooms are nice enough and have large beds, may television channels, room service (which we didn't try), a big shower and small balcony overlooking the pool area. However the rooms are clearly cheaply done, but as many have said before, you get what you pay for. The main issue with the room was the noise, obvious the rooms haven't been sound proofed properly so you can hear your neighbors voices and televisions - not a major issue, but slightly annoying. As we were 'Le Club' members we had free internet in our room, which was very good. The breakfast buffet was insanely big and very impressive, in general the food was always good, however it can be like a zoo with many guests taking piles of food for themselves. Other than breakfast, we didn't eat at the hotel as it isn't cheap and the street food around the Patong area is delicious. The pool area is nice, however if you are looking to relax in a peaceful location this is not the place for you, there are a lot of kids jumping about and shouting, but what do you expect, this is a family resort. The main issue with the pool area is that it's very hard to secure a day bed, as many rude guests take them by putting towels on them, even when they're not using them. Customer service at the hotel is definitely its forte, as we were 'Le Club' members we had a private check-in, free massages, a free drink, snackbar, free internet and were even invited to a cocktail party. I would highly recommend joining the accor club if you are planning on staying at this hotel, as the benefits were great.
All in all we had a great time at the novotel, the worst part about our experience were the other guests who seemed quite rude and not friendly at all - but this is in no way the hotel's fault. I would definitely visit this Novotel again.
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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- Also Known As:
- Novotel Phuket Vintage Park Patong