Stayed here for one day. The property is real huge with fantastic swimming pools and great rooms with some new touch feature technologies. The bathroom lighting is equally amazing. But being an accor member was greatly disappointed with check in formalities as priority check in desk was empty with no one to attend. Also the room services were pathetic. Yes for novotel standards it was a disgrace. I was out of toothpaste which I ordered at around 8am and even after 4 reminders it never arrived. The staff is extremely poor in English. Also I had ordered food with room service with repeat reminders of we being vegetarians and our food should not contain any meat or eggs or seafood, they still ignored our request and added shrimps to our phad Thai noodles. This was done even after reminding again n again while placing the order. Their room services has ages to catch up to match novotel standards. The check out was also disappointing with again priority desk empty. I should have sticked with mercure. Truly disappointed.
- Also Known As:
- Novotel Phuket Vintage Park Patong
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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