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“Highly recommended for travellers to Patong.” 5 of 5 stars
Review of Patong Hemingway's Hotel

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Patong Hemingway's Hotel
3.5 of 5 Hotel   |   179/95-98 Soi Sansabai | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
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Ranked #20 of 262 hotels in Patong
Stavanger, Norway
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Highly recommended for travellers to Patong.”
5 of 5 stars Reviewed November 30, 2013

In the reservation process i were in contact with the hotel and recieved quick and helpful replies. So i made the reservation at their website and looked forward to arrive at the hotel.

When I did arrive they could not find my reservation. The reason was that there is two hotels with almost the same name. One is named "Hemingways Hotel" and the other is named "Patong Hemingways Hotel", and its easy to confuse them ith such similar names as they are both located in Patong.

I were determined to stay in Soi Sansabai and both the receptionist and the assistant manager (i believe thats his title), could probably notic my disappointment when i found out i had made the reservation at the other place due to the confusing names. They therefor straight away told me i could cancel the stay with no penalty if i wanted, and at the same time they began to look for possible available rooms where i wanted to stay. It was tricky due to that tjey were neatly full. After some time they found a possibilty in the back. I were so glad for this, but they kept looking until they were able to find me a room overlooking the street!

Not often do i experience this kind of customer service and helpfulness with small hotels when they run full anyway. And throughout my stay for 5 night i experienced the same, with nice smiles thrown in.

The rooms are spacious and have all you would need for as stay in Patong. The small pool on the roof (not for swimming, more for hanging out in) is rally nice and its a great place to lay down and get some tan if not going to the beach.

I tried the restaurant for lunch, and it was good enough but as i enjoy food with more of a street food feeling to it i did only eat there once. What i did like with the meal i had was that it was very spicy (thai spicy you coulds say), for tourists who do not enjoy really spicy food it could be a good idea to tell them when ordering you would like it not so spicy.

The receptionist who work most daytime shifts (nickname: Bloom?) is excellent and ar helful above and byond what you expect. So is the assistant manager who i did not get the name of. The receptionist at nighttime i did not meet so often, but the one time i needed some help she was very helpful. The cleaners of the rooms did a spot on job.

When i back in Patong, this is definitely whwre i will stay. Just got to remember to make the booking at their correct hotel next time :-).

Room Tip: There are rooms at the back facing a building, perfect for those who like it quiet and dark enough t...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, December 2, 2013
Dear Kjetil_Nordbo,
Thank you such an excellent review from a regular contributor to Tripadvisor is an extreme compliment. I am so glad our assistant manager managed to find you a room at Patong Hemingway's. For future guests reading this review please note we have two hotels with the name Hemingway's. so its easy to get confused when making a reservation if you intend to stay here the name is Patong Hemingway's Hotel located just off Soi Sansabai. We are sp pleased lthat you found our reception staff helpful. The Sun deck with bar and dipping pool as I call it is a favourite place of many of guest who like to unwind and get a Tan. Thank you for your review. As all reviews it will be posted for our staff to read.
Regards
Victor
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 28, 2013

Nice little hotel, quiet but just moments away from all the action along Bangla Road.

The roof top bar by the pool has a great happy hour deal - 99 baht for all cocktails from 4-8pm. Great if you just wanna hang out with friends in a quiet place.

The corridor smelled a bit, but rooms were made and towels replaced daily. The receptionist wasn't the most approachable, but the other staff made up for it. The breakfast spread was sumptuous. I enjoyed their Thai dishes more than their western ones though.

Airport transfer is 800 baht each way for 1-2 persons. Their driver showed up promptly and got us safely to our destination.

All in all, a good place to stay in if you're on a budget. Their location more than made up for their shortcomings.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 29, 2013
Dear Jean H,
Thank you for your review. I am so glad that you enjoyed your stay with us. Many of our Guests mention that the location of the hotel is excellent being near to everything important and yet in a quiet location. Sorry to hear that you found our receptionist wasn't the most approachable. We are continual motivating our staff using the reports on TripAdvisor and the other reviews. I am sure yours will be brought up at our next briefing. As we do encourage our staff to be friendly and helpful. Again thank you for taking the time to write your review. And we hope to see you stay with us again.
Regards
Victor
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Denmark
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 28, 2013

It was a great experience and the only thing i can complain about, was the fact that the hotel forgot to pick me up in the airport as agreed and confirmed by mail.

BUT.. I really liked the hotel.

Great Pool on the roof
Pool bar with happy hour
Good room
Shower with good pressure on the Water
Good and fast internet
Good breakfast in the restaurant
Helpfull reception

I will come back

Room Tip: Ask for a room with view, otherwise you will face another Building 1 meter from yours. In my case...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 29, 2013
Dear Roca_dk,
Thank you for your very kind review, I do apologize for our lapse in not meeting you at the airport, I wonder if you could kindly contact me directly through the hotel email and then I can investigate the cause of our failure. I am so glad that you really enjoyed your stay with us. I think the tip that you gave regarding the room with a view is a sensible suggestion. We do have many returning guests who prefer to be put in room not facing the street as its away from the sun glare and a little quieter as they like to sleep late,
Regards
Victor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Malaysia
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 25, 2013

I am a regular visitor to Phuket and have stayed in several hotels there, many yet to be reviewed. Aside from a few, I find most to be quite lacklustre and uninspiring and also, in many cases, way overpriced for what they offer. Hemingways Hotel, just off Soi Sansabai, in Patong was however a refreshing change.

Starting with that location, many people visiting Patong will like to be near Soi Bangla (the central hub of Patong nightlife), near restaurants and also near to Jungceylon, the central and best shopping mall which also houses banks, eateries and even a multiplex cinema showing movies in English. The problem with hotels that pitch themselves too close to the hussle and bustle is noise, and downtown Patong has hussle and bustle up to 6am! I’ve stayed at a few hotels in that area (little more than glorified guesthouses really – but often charging top dollar prices) and the noise, especially from TaiPan Disco which doesn’t close until around 6am, can be horrendous, ruining any chance of a peaceful night’s sleep. Hemingways is pretty much half-way up the length of Soi Sansabai but tucked up around a corner, shielding it from the noise completely. Outisde the front of the hotel there is plenty of parking for motor bikes, often the preferred mode of self-transport for tourists, if they even bother. Here there really is no need as it’s in walking distance of everything. From the hotel it’s about a 3 minute walk to Soi Bangla, 5 minutes to Jungceylon and around 10 minutes to the beach. There is also a 7-11 on the corner near the hotel, great for topping up with toiletries, snacks and bottled water.

Inside the hotel the reception area is clean, tidy and functional with pleasant and welcoming staff. Check-in is a very painless process. It’s good to see the hotel doesn’t have the same sprawling reception areas that some hotels seem to favour. This allows the hotel to make much better use of its real estate with some very tasteful seating areas, a fully functional restaurant and a bar.

The food at the restaurant I found to be very good and very reasonably priced with a wide and varied menu ranging from Western classics to traditional Thai fayre. The restaurant is also very tastefully designed and furnished, definitely a place you can linger either to eat or for a few drinks. You can also grab a very decent coffee in this area and it’s easy to sit and chat with other guests here, if that takes your fancy.

On the subject of drinks, the hotel also has a superb pool and bar on the roof from which you can get great views over Patong. This area is open all day until 10pm and you can also order food from the restaurant to eat here. Drinks are very reasonably priced and occasionally the owners will hold themed evenings and barbeques here for the guests. The pool is a good enough size with several loungers for relaxing in the sun if you don’t fancy the beach and this bar is great for a few beers before heading out, or even to spend the night if the glitz of Bangla gets to you too much.

The rooms I found to be nicely appointed and decorated with large comfortable beds, TV, fridge and room safe. There are 8 twin bed rooms and 16 double bed rooms. The rooms also all have effective air con. The rooms are cleaned well, daily, and the bathrooms are well appointed with free toiletries. The hotel also provides 2 bottles of mineral water FOC daily.

Hemingways is a gem of hotel in the heart of Patong IMO with a brilliant location and superb friendly staff. Another benefit is that the owners also have several other businesses in the area including the exceptional ‘De-Lish’ restaurant, ‘Heroes’ Bar in Soi Bangla (great for a few relaxing drinks without the full-on Bangla experience) and ‘Penetentiary Bar’ in the Tiger Complex (again, Bangla) when you fancy a bit more action, and you will often find the owners at these establishments later in the evenings, great to meet up for a chat, a few drinks and the low-down on Patong has to offer. The fact that the hotel manages to occupy one of the few quiet spots allowing a peaceful night’s sleep is an added bonus. Well worth a visit IMO and I would have no hesitation in recommending Hemingways to friends.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 26, 2013
Dear Pick_of_Penang.
As a Senior contributor to Trip Advisor, I was so pleasantly surprised to read your excellent review. I think you have covered about every aspect giving full information to our future guests who read your report. Thank you again. I am sure at my next meeting with staff they will be delighted to hear your comments that you found superbly friendly. In addition I thank you for giving information regarding the owners having several other excellent restaurants.
Regards
Victor
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singapore
1 review
4 of 5 stars Reviewed November 17, 2013

Have now visited the hotel three times and will definitely be going back. It is a modern hotel right in the centre of Patong Beach but in a quiet cul de sac so away from the noise. The hotel has well appointed rooms and a great roof bar and pool. Just the place to relax for a leisurely afternoon. The staff are very friendly and welcoming. Steve, the owner, is attentive and nothing is too much trouble. Pick up and drop off at the airport are well organised in a modern minibus. The food is good and not expensive. If you are looking for a good, clean hotel in the heart of Patong then Hemingway's is definitely for you.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 18, 2013
Dear JRT 1953,
Thank you for your review,and your excellent recommendation. Reviews such as your are a good motivation for our staff. We like to give them a pat on the back when we receice reviews and also point out any adverse comments. We appreciate your time taken to submit this review. We hope that you will stay with us again soon
Regards
Victor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

If you want a clean, comfortable room, friendly staff, great location and a wonderful host, then Patong Hemingway's Hotel is for you. We were there for an end of season cricket tour, with a bit of golf and plenty of partying thrown in. Our Host Steve and his lovely wife made it feel like home from home and his staff at the hotel are just amazing. Everything was arranged for us, transport, dinner bookings and golf,

We will be back!

Saltie

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 18, 2013
Dear Saltie55,
Thank you so much for taking the time to write such a nice review. Steve & Nuch the owner and the staff will be delighted to see your comments. We will welcome you back it was delightful to have such a nice group of well behaved gentlemen staying out our hotel.
Regards
Victor
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Sydney
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 9, 2013

Chose to stay here after reading the reviews on tripadvisor.

The location of the hotel is excellent - can't be better!

However, we found that the staff's attitude was quite poor. They weren't friendly and resented us booking a taxi to the airport at a cheaper rate through a nearby tour operator.

Additionally, our room door didn't even lock when we first arrived (which we didn't notice until the 2nd night)! The electronic lock must not have been set correctly, and hence we slept our first night without a locked door.

The room itself was okay, but nothing special. The quilt smelt like it hadn't been dried properly and the sheets had cup stains on them.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHemingways, General Manager at Patong Hemingway's Hotel, responded to this review, November 10, 2013
Dear MeowMui,
Thank you for your review. I am disappointed and supprised that you found our staff's attitude was poor. Due to the number of complaints we have receive from guests using outside taxi service (many are unlicenced and do not have insurance to carry passengers for payment) being late with pick up or even not turninging up we do recommend our transfer service dto guests or can give telephone numbers relieable companies who we recommend. We have checked the lock on your door and it appears to be working correctly, I am unable to explain why the lock did not work, The system is designed to automaticaly lock once you have open the door and closed it again. The door is always free to be opened from the inside the room for safety reasons but not from the outside of the room. Some guest do try to lock the dooor with the electronic card when going out however this justs unlocks the door again. Instructions regarding the operation of the door system is contained in the Guests directory in your room.Our engineers have now completed a check of all doors to ensure they are functioning correctly. I am sorry about the dovet and bed sheets. I have instructed our housekeeping staff to ensure any sheet or dovet cover which is not up to our quality standard be changed immediately. I am looking at changing the hotel laundry company. Thank you again for your comments which are appreciated so that we can give our guests a quality stay at the best price.
Regards
Victor
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Additional Information about Patong Hemingway's Hotel

Address: 179/95-98 Soi Sansabai | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Patong
#16 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Patong Hemingway's Hotel 3.5*
Official Description (provided by the hotel):
The owners Steve and Nuch welcome you to their second 3 star family owned hotel Patong Hemingway's, a contemporary Thai style hotel, on the beautiful and exciting island of Phuket. The hotel is staffed by a well trained and charming team who are here to serve.The reception team will direct you to your room via the elevator. The rooms are comfortable and tastefully decorated; they have all of the usual facilities, such as, Telephone, Safe deposit box, WI-FI, Cable TV, Mini bars are fully stocked and beverages are sold at bar prices, not hotel prices, tea making facilities and even room service. Breakfast, lunch and dinner is served in the Mango Tree restaurant and bar on the ground floor. The restaurant serves a fantastic selection of Thai food, Seafood and International food. ... more   less 
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Also Known As:
Patong Hemingway's Hotel Phuket

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