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Reviewed May 10, 2015 via mobile

Stayed 3 nights here from 5th May to 7th May.

The Good....

Cheap price
Clean rooms
Great location
Good service

The Bad...

Noisy, seemed to have maintenance (hammers banging, drills/saws) going all the morning. I know it needs to be done but some people stay out and bit latter and would like a nice sleep in. Also the cleaning staff as good as a job they did it was like didn't care what time it was and who was sleeping.

If i was to stay here again it would be in a back room, the street noise at the front of the hotel goes to after sun up and is very loud.

Great hotel, pity about all the noise.

Date of stay: May 2015
Trip type: Traveled solo
Thank travelerjacko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gappy T, Reservation at Acca Patong, responded to this reviewResponded June 28, 2015

Dear Guest,

Thank you very much for your good review, We will continue to keep our hotel quality to make guests feel comfortable.

We look forward to servicing your next visit, please recommend us to your friend and family.

Best regards,

Suphinya/Reservation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2015

This is my 8th visit to Phuket in the last 10 years.

This year, i choose to stay at ACCA Hotel Patong with my friends.

ACCA Hotel is great on a few points.

1. Location - It is the best location for night life at Bangla street, shopping and riding a motorcycle in and out of Patong area.

2. Simple and Clean - ACCA Hotel is very clean and fuss free. I like that the rooms are minimalist by design but fulfill all the functions required of a good value hotel. It also helps to tip the chambermaid generously!

3. Service - The service provided by Jeab and her colleagues is consistent and good. From making a reservation a month before to staying at the hotel, i can find no fault with their quality service and willingness to assist.

4. Price - This hotel is great value and low cost. I am inclinced to stay there again even though i make it a point to try out new hotels in patong area at each visit.

5. Add-ons - ACCA has an arrangement with WE hotel which is 10 metres besides that ACCA guests may use the rooftop pool. Good for tanning and relaxing with a beer with your mates after a long ride down the coast of Phuket.

6. Wifi - There is free wifi at all levels of the hotel but the wifi signal was particularly poor for my room at the end of the walkway. I gave up using the wifi from room and ended up doing my internet activities in the lobby.

Room tip: Ask for rooms at the back of hotel to get a good night rest.
Date of stay: April 2015
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank leemakkie2806
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gappy T, Reservation at Acca Patong, responded to this reviewResponded June 22, 2015

Thank you very much for your good review. We are so happy that you were happy your stay with us. We will continue to keep our property and staff service and we will improve to fix the WiFi signal to have a better quality. We look forward servicing you again next year.

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Reviewed February 4, 2015

I stayed at the Acca Patong for 6 nights in december 2014. The accomodation is located centrally, just a short walk from Bangla Road and Patong Beach. Staff is friendly, even if not everyone speaks english very well. The rooms are new and modern. No breakfast and no bar is available, but there are many places within a short walk. Beach towels are provided for free. All told its a recommendable hotel!

Date of stay: December 2014
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank 726fabiant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gappy T, Manager at Acca Patong, responded to this reviewResponded February 9, 2015

Dear guest,

Thanks for taking your time to review our hotel. I do apologize for our staff's English. I hope that its not a big deal for you. Even everyone is not speaking a perfect English, our staffs are more than happy to help our guests when they need us i do believe that.

Best regards,

Paul T.

General Manager

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Reviewed January 15, 2015 via mobile

What a well located, perfectly serviced piece of heaven. So worth the money. The staff were always willing to assist! See you in 2016! There was no pool, but we got free access to the neighboring hotel pool with an amazing view! Definitely worth considering...

Date of stay: January 2015
Trip type: Traveled with friends
1  Thank 758andren
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gappy T, Manager at Acca Patong, responded to this reviewResponded February 9, 2015

Dear guest,

Thank you for a lovely review. We are very glad that you had a nice stay with us. We are looking forward to serve you in a near future.


Best regards,

Paul T.

General Manager

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Reviewed January 12, 2015

In a horrible location. The good part was that it was clean and cute. Only they didn't even clean during the day. Apparently you have to leave the sign out for them to clean. They don't really speak English, which I get, we are in Thailand, but, they should realize that and not say they understand when they don't. We asked for a cab and said where we wanted to go, but they didn't tell the cab driver and we were left stranded and still paying way over a reasonable rate. They did make it up the next cab ride by sending someone from the hotel with us. Wifi didnt really work in the room. The hotel also has thin walls. Loved listening to prostitutes have sex all night...

Date of stay: December 2014
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Kaitlin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gappy T, Manager at Acca Patong, responded to this reviewResponded February 9, 2015

Dear guest

Thank you for putting a review for our property.

I am not sure what left you an unsatisfactory during your stay. As for your first mention you said "In a horrible location" As everyone (including our guest) knows that our property is in the middle of the town and only a short distance to a beach. Also regarding housekeeper, we do clean a room every day from morning untill 5pm. We try to make sure that our guest can rest well during their stay thats why we want them to put a door sign in front of their room to protect us from coming in while you are sleeping. I hope you do understand that. Any other concerns will be taking into our account.


Best regards,

Paul T.

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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