We were very disappointed in this hotel, so much so that since the hotel was not refundable, we paid one night in another hotel just to escape the place. That is we paid at two places. The main problem was the girl at the front desk. We complained about bugs and she came up and sprayed and then blamed us because we brought food in. When we said that we did not have food, she said they came from neighbors who had food. Now this was a kitchenette, with pots and pans and a stove and refrigerator, so you would think it would be reasonable to bring food. The a.c. took a long time to cool the room because all the adjacent rooms were hot because no one was staying in them. The room was very nice. The pictures are true, but very few customers. We asked to see the manager several times, but the front desk lady kept making excuses. The manager was taking a shower. The manager was away. The hotel will not give you two key cards. They don't want you leaving the A.C. going when you are gone event though it takes forever to cool the room in the stifling heat. The bug problem was never taken care of. They said they were spraying the day before we left, but still the bugs.
- Official Description (provided by the hotel):
- Green harbor Hotel & Service Apartment is located in the city of Patong Beach on the island of Phuket in Thailand. We offer fully furnished rooms equipped with full kitchen. Flat screen tv, dining table, hair dryer, free wifi. The hotel also has a lift and a restaurant serving breakfast, lunch and dinner. 24 hrs security. Friendly staff, Green harbor Hotel & Service Apartment is located on a quiet street in Patong. ... more less
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- Also Known As:
- Green Harbor Service Apartment Patong, Phuket