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“Rather disappointing stay..........” 2 of 5 stars
Review of PS Hill Resort

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PS Hill Resort
3.0 of 5 Lodge   |   22/11 Siriraj Rd., Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #29 of 120 Specialty lodging in Patong
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Rather disappointing stay..........”
2 of 5 stars Reviewed December 16, 2012

PS Hill Resort @ Sirirat Road
Rooms - I stayed for 7 nights and the rooms are rather spacious with minimum facilities. I booked 2 rooms supposingly with LCD TV but only got a room with LCD TV. The staff told me that not all rooms have LCD TV. Rather disappointed.
Breakfast - Rather simple with not many choices ie: either American B/F or fried / porridge with 1 servings/person and a mini buffet of cakes, yogults, oats, fruits and drinks (Don't expect a sumptious buffet from this hotel).
Minibus service - They provide minibus service to the beach and Jungceylon on scheduled timings but this is rather awkward as it don't run hourly.
Language - Reception speak rather very simple English and I managed to mixed Thai language and speak with them.
Outdoor pool - The only PLUS+ point for this resort - clean, nice and beautiful.
My personal experience with this hotel is that it lacks personal touch of humanity and generosity as they will charge for every extra service when you need it. There was a day when it rains quite heavily and my family miss the scheduled bus service, when we asked them whether they could kindly just drive us outside to the junction of Sirirat Road which is about a minute drive, the told us we have to pay for the service @ 50baht person. When we asked for extra pillow, they also wanted to charge us @ 200baht per day. During our breakfast, we understand from them that the main course is only 1 serving per person which is not really filling and any extra serving will be charge @ 200baht per serving. As my 2 children wanted to have the yogult in the rooms, they told us we could only consume it at the restaurant or will have to pay for it. We are not abusing the privilege of taking many yogult and keep it but just 1 each for them. My daughter also find their mineral water served at the restaurant rather cute and small and wanted to take 1 to the rooms but was again told to have it there. She has no choice but to finish the mini mineral water and get to keep the bottle. Why can't they exercised flexibility in this case.
This is not the first time I am travelling to Patong Phuket with my family as we have been there for the last 10-years or so and experiencing different hotels. This will be my first and also my last stay in this resort.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Hobart
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 20, 2012

We enjoyed our spacious room and small terrace area. The grounds are attractive, and quite expansive with pleasant hillside views on one side but some rather glaring purple appartments detract a little on the other. Our luggage was taken to the room in the hotel's small tuktuk which saved staff a rather long walk.

It certainly was a quiet oasis away from the full on central Patong area and it was really relaxing swimming in the large, clean pool looking out to the greenery and tropical plants.
There is a small dining area near reception for breakfast but there were no evening meals available but could be ordered from the sister P.S resort in town which are then delivered to the Hill Resort.
The staff were very helpful and had umbrellas for us during a period of very rainy weather.
Much as we enjoyed the peaceful ambiance, the Resort is a little far away from restaurants and it was quite a long walk into town.
During our stay the hotel shuttle was not fully operational.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 19, 2012

We stayed at P.S. Hills resort for 4 nights in March '12. We were very glad we picked somewhere that was a bit out of the way as in the centre of Patong its somewhat mental! Very loud, good for partying etc beach is very busy but this resort is very peaceful. The bungalows are set in some huge grounds with a garden and an amazing pool which always seemed to be pretty quiet. The rooms are not amazing standard but nice, clean and very spacious with everything you need. Rooms were cleaned every day and the breakfast is nice. The free shuttle service is great, runs a few times per day and takes you to Patong beach or Junglecen shopping centre so if you time it right you rarely need to pay for taxi's in and out unless your going far out or staying out late. The staff were nice and friendly and willing to help us out with anything we asked for, they provide pool or beach towels too which is handy. Overall I would definitely recommend staying here if you visit Patong.

Room Tip: Make sure you always keep the bungalow doors closed and never leave food lying around or you will fi...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2012

On the positive side:
The resort is a nice place with a good swimming pool that is often completely empty during the day. The transport to Patong Beach and Jungceylon Mall works on schedule. Breakfast is nice, although the vegetarian options are limited (whereas the lunch and dinner selection is great). The rooms are big and airy. The air conditioning and the wifi work well. The fridge in the room is spacious, and the bathrooms are clean.

On the negative side:
The standard rooms can be up the hill at the end of a steep climb (although upon check-in you would be transported on a motorized golf cart with your luggage). These rooms are in twin-villas, and they share a locked door on the wall that separates them. That means more noise and smell coming from the next door neighbors, if you are unlucky.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 28, 2011

we were comparing P. S Hill with brands like ibis. While the cost was less than half (1000 THB per night), the quality of rooms, location and the staff was far beyond expectations. The tours and trips can be arranged from the hotel and all have pick ups included. Only the rooms do not have an intercom phone and that is a pain at times. rest the rooms are well furnished with clean toilets, mini bar, coffee maker, microwave, free wifi, travel desk, airport transfers, easy location. The only constraint is English but that is the problem all over thailand. I stayed in Bangkok in a good 4 star and they too understand limited English. I would recommend this Hotel above the other expensive peers. Great Value !!

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about PS Hill Resort

Address: 22/11 Siriraj Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Hotel Style:
Ranked #29 of 120 Specialty lodging in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — PS Hill Resort 3*
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Also Known As:
Ps Hill Hotel Patong
PS Hill Resort Patong, Phuket

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