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“Great Place to Stay!” 4 of 5 stars
Review of Casa Del M, Patong Beach

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Casa Del M, Patong Beach
3.5 of 5 Hotel   |   14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #61 of 260 hotels in Patong
Bangkok, Thailand
1 review
“Great Place to Stay!”
4 of 5 stars Reviewed October 9, 2013

We had a fantastic week in Casa Del M! All the staff were very helpful especially Ryan (Customer Relations.) He helped us with all our queries and made fantastic recommendations. The pool bar was really cool and the roof top bar views were amazing! Thanks Hannah and Alyse :)

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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226 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed October 9, 2013

Bought a scoopon deal and was expecting something very standard. Arrived here was given excellent sevice and the pool, pool bar and hotel services were absolutely fantastic and despite being a little out of the centre of Patong its just a cheap tuk tuk ride away! All the staff we came accross were so amazing and very helpful!! Even enjoyed a few drinks with some of them out!! Special thanks to Yui, Hot, TimTam and Bee bee who were amazing!! I will be back to this hotel very soon!!
Would highly reccomend it to anyone!!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 2, 2013

Bought a great deal on scoopon so a bit nervous about details like airport transfer and state of rooms plus location away from the beach but so pleasantly surprised and would highly recommend. The fact that it is located at the bottom of "temple hill" the crazy one road into Patong is a great bonus. A 200bht tuk tuk and you're down in the madness that is Patong Beach central. Great for shopping and night spots if that's your ilk but so nice to drive away from it at the end of each day to the more quiet area of the Casa Del. (take a card from the reception so that you can show the address to your drivers as very few actually know where it is located).
Staff are amazingly friendly and willing to do for you whatever they can - our room cleaners were great and very obliging in the timing of room clean ups. BiBi and Kevin and Tim Tam in the breakfast restaurant and pool bar were marvellous. (our tip should keep them providing great sevice to all ozzies!!!)
Pool in the newer block is clean and pretty - BUT being a lap pool with no steps in or or out it was a real challenge for us middle aged ladies!! Hysterical actually and made for good video footage. The other pool is more resort like but just doesn't have enough lounges though they are more comfortable than hte silly inflexible ones of the former pool.
Showers were great, rooms big, aircon marvellous. Sheets were delicious and decor perfect. A comfy day bed on the balcony was good for evening drinks before we got too humid and our hair curled! The towels were another story though - pretty old and thin but changed daily so we didnt care.Toiletries provided were inadequate so take your own but the robes were good and useful for getting to and from Ong, Joy and the girls' massage centre on floor 1. The foot massage is to die for!!
I've seen a few poor reports on the buffet breakfast but we felt it was fine for our needs - it was Asian style in the main - what they do best duh - and the fruit was always fresh.
Upstairs on the roof dining was fantastic and you eat for the same cheap prices as in the downstairs restaurant. It's half open air and has magnificent views of Patong from on high. The food is great and stick to the authentic Thai dishes - just stipulate what hotness you want and they cook to order! Yummy red curry!!
Ryan and Joy at the tour desk were great for advice and we really appreciated having Ryan as a tour guide to see some out of the way places.
So overall would recommend for your stay in Patong.

Room Tip: A view of the water would be great but our pool view was still nice and we weren't in the room m...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 29, 2013

My family of two adults and four children thoroughly enjoyed our stay at Casa Del M. We had the pleasure of dealing with Ryan and the beautiful ladies at the Spa who gave fabulous massages and my manicure was perfect. My youngest child has Autism and can make situations extremely challenging but everyone at Casa were so helpful and attentive that we as a family were able to relax and enjoy our first trip to Patong. Breakfast was plentiful and I found out that if you want bacon just ask the friendly chef. Kevin and Bee Bee did a wonderful job as did Num with always a smile and a good morning. But the award for our stay must go to Hot!! who has such a witty sense of humor and was always so helpful. Thanks so much everyone and we will definitely be staying at Casa Del M again.

Room Tip: We stayed on the fourth floor with views over Patong beach. I read in another trip advisors tip to...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 28, 2013

My first trip to Asia and I end up in a fantastic hotel, upgraded to poolside literally.. Can't fault it, staff where attentive, helpful and always willing to accommodate. Special thanks to gorgeous Bee Bee and Kevin. The hotel is not on Patong beach which is a plus, I love my exercise so walking ten minutes from the hotel was great, got to see a lot more of Patong. The ladies in the spa, gave the best facial and Thai massage it was amazing. The hotel provides taxi and if your looking to see the island you can barter. We paid 1000 baht for the whole day, the driver took us to all the places we wanted to visit.

Room Tip: Premium pool side
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subiaco, Australia
1 review
5 of 5 stars Reviewed September 25, 2013

My third visit to Phuket and I went to Patong Merlin that it also good last year and this hotel Casa Del M Resort I like too. All the staff at the restaurant and kitchen, pool and front area all nice and very helpful. Ryan very excellent, English and Thai are help us a lot, very very good man. If I have hotel I will take Ryan to work for me. And my friend is very happy their is first time in Phuket.

Room Tip: "Higher floors have less A/C unit noise"
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review, December 11, 2013
Dear Norm,

Thank you for honoring us with the title of "Holiday Casa Del M Resort most Enjoyable". Hearing comments likes this is the reason we strive for perfection. We are happy that you enjoyed our amenities for the duration of your stay. Thanks again for your comments and we look forward to seeing you again in Phuket.

Best Regards,

Ryan Doran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickham, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

good hotel-in the hills and away from the beach area so quiet. scooters are cheap to rent and available at the hotel. nice staff. good rooms. great that there are english/ thai speaking concierges to assist with any bookings.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casa Del M, Patong Beach

Also Known As:
Casa Del m, Patong Beach Hotel
Casa Del m, Patong Beach Hotel Patong
Casa Del M, Patong Beach Phuket
Address: 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 260 hotels in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Del M, Patong Beach 3.5*
Official Description (provided by the hotel):
A new, modern tropical boutique retreat equipped with the latest innovations in travel technology, Casa Del M Resort is a stylish sanctuary of contemporary Thai hospitality near Patong Beach in Phuket, Thailand. Experience excellent service in a tranquil and secluded hillside location, all within walking distance of the beach and Phuket’s most vibrant night entertainment venues. Casa Del M Resort is the perfect setting for a modern romance, where couples can indulge in the intimacy offered by the sensual surroundings, and enjoy each other’s company in exotic privacy. ... more   less 
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