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“Great hotel and location” 5 of 5 stars
Review of Casa Del M, Patong Beach

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Casa Del M, Patong Beach
3.5 of 5 Hotel   |   14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #71 of 262 hotels in Patong
Canberra
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great hotel and location”
5 of 5 stars Reviewed September 28, 2013

My first trip to Asia and I end up in a fantastic hotel, upgraded to poolside literally.. Can't fault it, staff where attentive, helpful and always willing to accommodate. Special thanks to gorgeous Bee Bee and Kevin. The hotel is not on Patong beach which is a plus, I love my exercise so walking ten minutes from the hotel was great, got to see a lot more of Patong. The ladies in the spa, gave the best facial and Thai massage it was amazing. The hotel provides taxi and if your looking to see the island you can barter. We paid 1000 baht for the whole day, the driver took us to all the places we wanted to visit.

Room Tip: Premium pool side
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Subiaco, Australia
1 review
5 of 5 stars Reviewed September 25, 2013

My third visit to Phuket and I went to Patong Merlin that it also good last year and this hotel Casa Del M Resort I like too. All the staff at the restaurant and kitchen, pool and front area all nice and very helpful. Ryan very excellent, English and Thai are help us a lot, very very good man. If I have hotel I will take Ryan to work for me. And my friend is very happy their is first time in Phuket.

Room Tip: "Higher floors have less A/C unit noise"
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review, December 11, 2013
Dear Norm,

Thank you for honoring us with the title of "Holiday Casa Del M Resort most Enjoyable". Hearing comments likes this is the reason we strive for perfection. We are happy that you enjoyed our amenities for the duration of your stay. Thanks again for your comments and we look forward to seeing you again in Phuket.

Best Regards,

Ryan Doran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickham, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

good hotel-in the hills and away from the beach area so quiet. scooters are cheap to rent and available at the hotel. nice staff. good rooms. great that there are english/ thai speaking concierges to assist with any bookings.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
1 review
5 of 5 stars Reviewed September 18, 2013

This was my 2nd year at Casa Del M great location & great meals,
We went back to the Casa Del M because of the amazing staff, but we found out there was a big change in staff, to our relief the new staff members were just as nice,
you could see the influence and training of the awesome Da who is doing an excellent job
of teaching the new staff members how to be friendly & helpful, she is the main reason this
will be our annual holiday destination. The breakfast staff of Nina, Kevin & Whish bring a nice start to your day and after a long hot day out it is something special to come home for
dinner & drinks with staff that are very interested in what you have been doing.
Thank you Justin, Rang, Timtam & Da. In my downtime I like sitting and chatting to the boys out the front especially Damkoeng who is one of the nicest people I have ever met, we will definitively be back to see them all again.
Thank you so much Da & your staff for bringing such joy to us & lifetime memories.
Kevin & Matt. Gold Coast. Australia

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

My partner and I purchased a very cheap online voucher to stay at Casa Del M so we werent expecting too much but we were very pleasantly surprised. Everything about this place was great and we wouldnt hesitate to stay there again.

Room Tip: We paid $300 for 5 nights, just the best value and the staff were amazing. I loved it here and there...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 5, 2013

we came on voucher holiday well we liked everything about casa del m.staff polite and very helpful.hotel quiet and away from hustle and noise of beach side.meals were good.nun took beebee kevin all staff have every respect for them as they treated us well
only small downside was when in town taxi drivers reluctant to come to back to casa unless you paid more.Thank you again for making our holiday better.we will come back to casa next time

Room Tip: Rooms on the south side are quieter.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 31, 2013

We came here for our annual holiday on a voucher. Our first room we were shown to stank of Durian and our request for a change was immediately granted with an upgrade to a pool access room. The room was spacious with a nice verandah allowing access to the pool. Noise was not a problem. Bed was hardish, but that is Asian standard. Inexplicably, the well appointed en suite bathroom lacked a hot water connection to the wash hand basin. TV reception was average and lacked an Australian channel. Russian American and Brit TV were present. Restaurant was good. Breakfast menu is slanted towards the Asian palate ( no bacon.) The staff were amazing, all were extremely helpful especially the Breakfast crew of BeBe, Tuk, Num, Kevin and others absolutely outstanding. Local eateries also good especially Kaab Gluay. Overall our experience he was really good.

Stayed August 2013, traveled as a couple
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Additional Information about Casa Del M, Patong Beach

Address: 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 262 hotels in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Del M, Patong Beach 3.5*
Official Description (provided by the hotel):
A new, modern tropical boutique retreat equipped with the latest innovations in travel technology, Casa Del M Resort is a stylish sanctuary of contemporary Thai hospitality near Patong Beach in Phuket, Thailand. Experience excellent service in a tranquil and secluded hillside location, all within walking distance of the beach and Phuket’s most vibrant night entertainment venues. Casa Del M Resort is the perfect setting for a modern romance, where couples can indulge in the intimacy offered by the sensual surroundings, and enjoy each other’s company in exotic privacy. ... more   less 
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Also Known As:
Casa Del m, Patong Beach Hotel Patong
Casa Del M, Patong Beach Phuket

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