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“Holiday Casa Del M Resort most enjoyable.” 5 of 5 stars
Review of Casa Del M, Patong Beach

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Casa Del M, Patong Beach
3.5 of 5 Hotel   |   14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #62 of 260 hotels in Patong
Subiaco, Australia
1 review
“Holiday Casa Del M Resort most enjoyable.”
5 of 5 stars Reviewed September 25, 2013

My third visit to Phuket and I went to Patong Merlin that it also good last year and this hotel Casa Del M Resort I like too. All the staff at the restaurant and kitchen, pool and front area all nice and very helpful. Ryan very excellent, English and Thai are help us a lot, very very good man. If I have hotel I will take Ryan to work for me. And my friend is very happy their is first time in Phuket.

Room Tip: "Higher floors have less A/C unit noise"
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review, December 11, 2013
Dear Norm,

Thank you for honoring us with the title of "Holiday Casa Del M Resort most Enjoyable". Hearing comments likes this is the reason we strive for perfection. We are happy that you enjoyed our amenities for the duration of your stay. Thanks again for your comments and we look forward to seeing you again in Phuket.

Best Regards,

Ryan Doran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Wickham, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

good hotel-in the hills and away from the beach area so quiet. scooters are cheap to rent and available at the hotel. nice staff. good rooms. great that there are english/ thai speaking concierges to assist with any bookings.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
1 review
5 of 5 stars Reviewed September 18, 2013

This was my 2nd year at Casa Del M great location & great meals,
We went back to the Casa Del M because of the amazing staff, but we found out there was a big change in staff, to our relief the new staff members were just as nice,
you could see the influence and training of the awesome Da who is doing an excellent job
of teaching the new staff members how to be friendly & helpful, she is the main reason this
will be our annual holiday destination. The breakfast staff of Nina, Kevin & Whish bring a nice start to your day and after a long hot day out it is something special to come home for
dinner & drinks with staff that are very interested in what you have been doing.
Thank you Justin, Rang, Timtam & Da. In my downtime I like sitting and chatting to the boys out the front especially Damkoeng who is one of the nicest people I have ever met, we will definitively be back to see them all again.
Thank you so much Da & your staff for bringing such joy to us & lifetime memories.
Kevin & Matt. Gold Coast. Australia

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

My partner and I purchased a very cheap online voucher to stay at Casa Del M so we werent expecting too much but we were very pleasantly surprised. Everything about this place was great and we wouldnt hesitate to stay there again.

Room Tip: We paid $300 for 5 nights, just the best value and the staff were amazing. I loved it here and there...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2013

we came on voucher holiday well we liked everything about casa del m.staff polite and very helpful.hotel quiet and away from hustle and noise of beach side.meals were good.nun took beebee kevin all staff have every respect for them as they treated us well
only small downside was when in town taxi drivers reluctant to come to back to casa unless you paid more.Thank you again for making our holiday better.we will come back to casa next time

Room Tip: Rooms on the south side are quieter.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 31, 2013

We came here for our annual holiday on a voucher. Our first room we were shown to stank of Durian and our request for a change was immediately granted with an upgrade to a pool access room. The room was spacious with a nice verandah allowing access to the pool. Noise was not a problem. Bed was hardish, but that is Asian standard. Inexplicably, the well appointed en suite bathroom lacked a hot water connection to the wash hand basin. TV reception was average and lacked an Australian channel. Russian American and Brit TV were present. Restaurant was good. Breakfast menu is slanted towards the Asian palate ( no bacon.) The staff were amazing, all were extremely helpful especially the Breakfast crew of BeBe, Tuk, Num, Kevin and others absolutely outstanding. Local eateries also good especially Kaab Gluay. Overall our experience he was really good.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 28, 2013

I travelled with my husband and friends so there was four of us in two separate rooms, Upon arrival we were given a cocktail, which was a great way to check in. We had booked the deluxe m room and the rooms were large with plenty of room. We stayed at the Casa del m for 2 weeks. I can only say that yes it is a fair distance from the main partying spots but a good walk and it was an experience to manoeuvre past the parked cars and bikes, from the hotel you can either book with the hotel to go into Patong as they depart 4 times daily or you can just walk down to the end of the street and get a tuk tuk for no more than 200bht. The staff at the Casa del m were very hospitible and friendly thanks Bebe, Kevin, & Tuk also to Ryan.house keeping was alway done but not always to a perfect clean, if you wan a DVD player make sure you request one upon arrival as they are limited. The language barrier can be a problem so just talk slowly and make sure that they understand what you are saying to avoid any disappointment or confusion. There is a large variety for breakfast and if you want eggs cooked in a certain way just ask the chief and he will cook them to your liking. At the top of the hill just straight up the road from the hotel there is a Resturant call Number 6 and the meals and views are fantastic also ask the hotel to call them and book and if they can they will send a car down to pick you up as it is a hard walk there but an easy walk down the hill, just don't wear heals of any sort flats are fine. Tiger kingdom was a great experience but depending on what Tigers you want to cuddle with will determine the cost. We also did Fantasy show and that was great it kept us guessing and in you will find that it has a story line to the show, Phi Phi island was nice but way too over crowded and no longer a tropical island it's just so commercialised now compared to 10 years ago its such a shame but the island speedboat tour was still a fun experience for sites to see. We also did the temples and Elephant ride, when you go on these sorts of tours it would be advisable to take some extra cash to give to the locals as they use it towards the food for the Elephants some of the trainers are a crack up and very entertaining too. It was nice to go to the beach and just relax but if you are going to do this in Patong I would advise that you get there early as the beach on hotter days gets very crowded and quite dirty due to no rules of take your rubbish with you when you leave. We came into patong for the thai boxing and to see the entertainment in the main street it was always go go and a laugh and a half, be careful when you go and see a ping pong show as its free to get in but your drinks are costly still it was something that we all had to do just for the experience. Most of all just kick back and relax enjoy your holiday and try to experience as much as you possibly can.

Room Tip: We changed from the hills view to the beachfront view both rooms are spacious 5 floor was great for...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casa Del M, Patong Beach

Also Known As:
Casa Del m, Patong Beach Hotel
Casa Del m, Patong Beach Hotel Patong
Casa Del M, Patong Beach Phuket
Address: 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Del M, Patong Beach 3.5*
Official Description (provided by the hotel):
A new, modern tropical boutique retreat equipped with the latest innovations in travel technology, Casa Del M Resort is a stylish sanctuary of contemporary Thai hospitality near Patong Beach in Phuket, Thailand. Experience excellent service in a tranquil and secluded hillside location, all within walking distance of the beach and Phuket’s most vibrant night entertainment venues. Casa Del M Resort is the perfect setting for a modern romance, where couples can indulge in the intimacy offered by the sensual surroundings, and enjoy each other’s company in exotic privacy. ... more   less 
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