Spent 3 nights with a group of 8 (4 rooms). Check in was fast and reception was always maned with very pleasant, polite and helpful staff. Rooms were large (1 bedroom) clean and well appointed, and the jacuzzi on the balcony was a welcome relief after a long day in the heat. Jacuzzi water is not heated but very refreshing. Free shuttle to Patong, operates on the hour between 10am and 8pm, with two drop off and pick up points Jungceylon Mall at quarter past and then on to the beach. Pickup times vary depend on traffic. Breakfast was a good spread with all the usual's, plenty of variety and enough changes each day. Drinks by the pool at happy hours was a good way to start the evening. Overall the resort is a great place to stay, with no complaints from us.