my partner and I stayed here as a stop over hotel as we had just landed in phuket. it was about midnight-1am when we followed other passengers from the bus to this hotel to see if they had available rooms.
the reception staff were incredibly rude shouting 'you have to pay NOW' when we were handing over money. One member of staff stated one price and another said a more expensive price so they were clearly tying to rip us off! they even said our room was 100baht more because it had a TV when we didn't ask for a. Television.
after finally checking in with the incredibly rude staff we found our room way back through some trees- the room was very basic and old fashioned but if you just need it for sleeping then it's adequate.
the water coming from the bathroom sink was yellow and toilet was stained and very dirty.
we did not stay to look Around the next morning and just left for another hotel with better manners.
over all would suggest you stay somewhere else if you want a decent room and to be spoken to like a human being.
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- Also Known As:
- Baantonsai Garden Resort Patong, Phuket