Myself and a mate stayed for 11 nights from 29th December until the 9th January 2013.
The cleanliness of the hotel was fantastic, with room service everyday. Even on the days we were sleeping with the do not disturb sign up, they would eventually call the room to check whether room service was required. 2 bottles of water were provided everyday. The only downside that both my friend and I had was the bed mattress was quite hard.
All the staff were extremely friendly, from the front desk staff to the cleaners. They always greeted us with a smile, and would have a quick chat. Once the front staff knew which rooms were ours they would always have our room key out as we approached the counter.
The hotel is not be overly well known to tuk-tuks and motorcycle taxis, so we generally had to direct them, which took us a couple of days to know where it was, however it's only one block from the hospital which provides an easy starting point to get them heading in the right direction.
Bangla Road is a 15 minute walk away, and the beach about 10 minutes at the end of the road the hotel is on. There is plenty of 24hr food near the hotel for a late night snack after a night out drinking! There are also bars around the hotel if you don't want to venture to Bangla Rd.
Motorbikes can be rented close to the hotel, with laundry facilities nearby.
They also gave the cheapest airport transfer we could find.
I would have no hesitation in staying at this hotel again and recommend it thoroughly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.