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“Great Stay” 5 of 5 stars
Review of SM Resort

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SM Resort
3.0 of 5 Hotel   |   20/42 Sirirat Road, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #217 of 288 Hotels in Patong
birmingham
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Stay”
5 of 5 stars Reviewed February 29, 2012

I found the Staff to be friehdly and helpfull.The rooms were a good size with on suite bathroom and internet (slow but useable) also a TV/Dvd player and Aircon.
The Rooms were cleaned daily you get a free safe so dont need to risk any belongings but i left Phone and Kindle out and they still belong to me so staff seemed trustworthy.
ok This Resort is not the Ritz but for the prize of £21 pn this is ideal and close enough to the main areas 15/20 min walk to beach 30/35 min to Bangla RD but you will have many bars and restraunts on the way so just enjoy the walk up there (be carefull though roads are busy and very little if any pavements)
The prices for food and drink are on a par with the rest of Patong area.
Also included are free towels to take to the beach.It has a decent but small pool area which is a bit of a sun trap and has little protection from the sun, but pool is clean and tidy,there is no pool bar but you only need to pop your head into bar area and they bring your order to the pool.
To get a Tut tut from Bangla will cost 200 Baht or a motor cycle 60 baht so use that transport to get back on an evening .
I could not fault this place and again remember this is BUDGET accomodation so compare like with like when judging it.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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38 reviews from our community

Traveler rating
    6
    13
    12
    2
    5
See reviews for
3
13
10
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Russian first
  • Any
English first
Carbondale, Illinois
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 25, 2012

Great room and tv but showers hot water is either scalding or nonexistant. Tried to charge me for mini bar beverages that I never touched but removed it fromt the bill when told them that. Ok location and good but expensive restaurant and bar. I could stay again but would look elswhere.

Room Tip: go to higher floors and hopefully avoid the partiers.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 16, 2012

Had bad experience with this hotel....the hotel reception was rude and not helpful at all....since i was transferred from Leelawadee to SM resort without any prior notice...they said the room has free wireless with PC...but the wireless is so damn slow...and keep disconnected...when i called to check with the hotel staff...they are rude and they barely understand english....Aside from that, room is ok,their breakfast was good...i love it....

  • Stayed February 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 15, 2012

i am totally agreed with your statement. we'd facing the same problem as you just recently.

those staff on the front desk was really rude & not helpful at all!! a very bad impression when talked bout this resort. hopefully they will look into this matter seriously as it will affect traveller's mood.

quality of service need to be improved otherwise, i believe not many peoples willing to pay for such service.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 9, 2012

Nice hotel, polite staff, big room with computer, tv, conditioner, tea and coffee facilities and a balcony. A small nice swimming pool, a reception and bar mostly outdoor on a kind of terrace, like in most hotels around this place.
To reach Patong beach area you have to walk 10-15 min, but for us it was ok, besides we travelled outside of Patong for excursions and went to other beaches - Karon, Kata Noi. We preferred the area of SM Resort as quieter compared with more central areas, though it's also very busy with people and cars.
We had a breakfast included in the room price, and we could choose from 6 variants of breakfast every morning, which was great. Besides there's Family Mart shop just in front of the hotel which is also very convenient.
We had a nice impression from our stay, it is no luxury hotel, but it has everything we needed.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 4, 2011

The hotel is new, and nice. The staff was ok. The breakfast simple but we can eat. It is a 20mn walk to the beach and mostly on a very busy two-lane highway and 30mn walk to go to the center of Patong.

  • Stayed September 2010, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 11, 2011

We book this hotel for 3 nights at 45 US$/night at this high season. The room price didn't include breakfast. We did order some food and the fried rice was fantastic!

The room was just the right thing for my fiance and I--basic and clean. with all essentials. I was a bit surprised with a pc and its connected printer.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about SM Resort

Address: 20/42 Sirirat Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Spa Swimming Pool Airport Transportation
Hotel Style:
#54 Spa Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — SM Resort 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Sm Hotel Patong
SM Resort Patong, Phuket

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