My first night at the hotel I had bed bugs and after asking to change rooms I had to wait for over an hour to move and was actually put into a room that wasnt as nice as the first. I wasnt given any upgrade or offered anything for the hassle, which I thought was very poor.
The WIFI is great most of the time and the breakfast is good for Thailand.
The staff at reception can hardly speak a word of English, wish doesnt help when most of the guests staying there are Westerners. However a special mention to one member (Rose) who spoke excellent English and helped when she could, but when she wasnt working the rest of the reception staff were useles and other guests commented on this also. I booked the hotel through the website for 4 nights which gave me a free massage, but as the staff couldnt speak English they didnt understand when I requested the free massage so I lost out - very annoyed by this. So I decided to have a massage and had to pay - the spa therapists were lovely and I had one of the best treatments by them.
The pool i snice - they were doing some work to it.
I would not advise to stay at the hotel and its over priced!
- Official Description (provided by the hotel):
- Perfect LocationPeacefully but conveniently located in Patong on the south-west coast of Phuket island, within a comfortable stroll of Patong’s renowned entertainment heart land Bangla Road and the glorious beach. Just a 40 minute drive from Phuket International Airport, we aim to be your first choice when booking your Patong Beach Hotel. ... more less
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- Also Known As:
- Sawaddi Patong Resort Phuket Hotel Patong
- Sawaddi Patong Resort & Spa Phuket