We stayed for four nights at the Bliss during may . We had swapped to the Bliss from another hotel and just walked in for a price. The staff insisted we look at the room before they gave a price. The room was beautiful with great ocean views and quality fittilgs, the only downfall was the bed, it was like sleeping on a granite slab the hardest bed we have ever slept it. This was a shame because the hotel was great other than that. We were given a price of 167.00 AUD which included a full breakfast and our son sleeping in the lounge area of the room.
The staff could be quite abrupt, not sure if this was just a language thing or not. We had arranged a late check out on the day that we booked and on the final day we were having a (BAD) coffee in the coffee shop when our son messaged us to say that the reception had called the room to say we had to check out at 12.00pm our flight did not leave unitl 11.00pm that night, we went to reception and had to go through our check in again and remind them that a late check out was agreed when we purchased the room. We went back to our room only to find they had locked us out of our room with our luggage and passports still inside. We had to get them to unlock the doors for us.
Upon our check out we were accused of taking a tea spoon from the room, this was dealt with in a very agressive way and in the end it cost us 10.00 AUD. We have since been looking at some of our photos that we took of the room when we went in and when you zoom in on the coffee cups you can see there is only one teaspoon anyway, We think this is a scam to get money our of you.
over all it is a beaufiful property but they need to get new beds.
- Also Known As:
- The Bliss Hotel Patong
- The Bliss Hotel
- The Bliss Patong, Phuket
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