While this was my first trip to Phuket I had visited other parts of Thailand many times over the years. I know what to look for in a hotel and Tatum Mansion turned out to be an excellent choice. First of all Tatum is roughly 1 km from the Bangla Road area. The smart traveller to Phuket knows the best holiday experiences, and sensible prices, exist outside Bangla Road. Staying at the Tatum one can enjoy a visit or two to Bangla but afterwards retreat to the relative "calm" of the area around Tatum Mansion.
The hotel is adjacent to numerous restaurants and smaller local bars. Not just Thai food is on offer. Indeed within 100 metres are Egyptian, Indian, and Thai restaurants all offering a wide and varied menu including western food. Please note the Egyptian restaurant is Islamic so does not serve alcohol or allow alcohol to be consumed on the premises. The bars I mentioned are smaller local affairs serving cold beer (or beer on ice of that's your thing!) and other beverages at close to local prices. There is no room service meals or drinks at the hotel.
Tatum Mansion is spotlessly clean in common areas and, importantly, in guest rooms. The housekeeping service is outstanding. The air conditioning works well and clean towels and basic toiletries are restocked each day. Drinking water is not free but can be easily purchased from the Family Mart right next door. Complimentary tea / coffee is available in the foyer or facilities are available for use in your room on request. I found a coffee or three each morning in the foyer to be a most appropriate start to the day!
The hotel is managed by a westerner. If you know anything about the Thai work ethic and management style, staying at a hotel managed by a westerner is a very important and distinct advantage. I do not say this to be discourteous to Thais but anyone who is a frequent visitor to Thailand knows what I'm talking about here.
The prospective guest should understand that this hotel is a five floor property but it does NOT have a lift. The stairs are rather narrow and steep in typical Thai style. If climbing flights of Thai stairs are not for you I suggest you say elsewhere or take a room on the first floor. It didn't bother me at all and I stayed on the third floor.
The comfortable foyer area offers ample seating, a welcoming and reasonably well stocked bar, open view, a well stocked reading library, and a pool table. It's a really nice spot to relax and plan the day's, or night's, activities.
I highly recommend this hotel as it is spotlessly clean, well managed and staffed, located in a quiet area close to local restaurants and bars, is easily found by taxi drivers, and is within comfortable working distance of Bangla Road. It also offers outstanding value, friendly service, a manager who has English as his first language and is very knowledgeable and helpful. Brilliant!
All rooms are good but the higher you go the more stairs you have to climb!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.