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“Outstanding restaurant. Cannot fault it.” 5 of 5 stars
Review of Sam's Steaks and Grill

Sam's Steaks and Grill
52 Thaweewong Rd | Holiday Inn Resort Phuket, Patong, Kathu, Phuket 83150, Thailand
+66 76 370 200
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Ranked #3 of 340 restaurants in Patong
Price range: $21 - $53
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Doing business, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night
Description: Patong Beach is full of great new places to eat and yet, with so many choices, we sometimes yearn for a bit of history; a reputation. With over 20 years of legendary dining, this is where Sam's comes in. Back in the 90's, a bright young chef from Patong named Samrit (Thai translation: "successful"), went on a journey to discover the perfect steak. His travels took him to New York where he learned how to choose the best cuts by look and feel alone, how to season, to marinate and how to grill to perfection. In the New York kitchen where he trained, Samrit became affectionately known as Siam Sam; a grill master admired for his passion for great meats. Sam returned to his home town Patong Beach in 1995 and established Sam's Steaks & Grill. The rest is history... Enjoy prime cut steaks and seafood, grilled to perfection, and the magical theatre of our tableside flambe menu. Every meal finishes with Sam's sensational Mint Chocolate Volcano! What happened to Sam? Well, he achieved his dream and disappeared into the ocean sunset, but come see us; we still proudly carry on his mastery of the grill! Sam's Steaks & Grill; a dining legacy Undeniably the number one Steakhouse in Patong, the readers of TripAdvisor have recently recognized us as the best fine dining experience in Phuket, and amongst the very best restaurants in Thailand! A classic steakhouse with elegant service, great wine selection and only the very best imported beef combining to make the perfect evening, every time! We prefer that men will wear long trousers and collared shirt, short or long sleeved, with shoes and that ladies are also suitably attired for dinner. However, we understand that we are in a hot, 'holiday' environment and we are happy to receive guests with more casual attire however, guests will not be allowed to dine if dressed in beach-wear or sports colors. Thank you for kind consideration of our other diners.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
“Outstanding restaurant. Cannot fault it.”
5 of 5 stars Reviewed February 13, 2013 via mobile

My boyfriend and I have stayed at the Holiday Inn resort Patong many times now but for some reason never got around to eating at Sams Steakhouse until we were recommended the place this time around.
WOW!! I cannot believe what we have been missing out on!
The place itself is elegant and peaceful. Situated just behind the hustle and bustle of beach road.
The staff here have lovely smiles on their faces and go out of their way to make your night a perfect one.
The food was absolutely tremendous.
The steak was soft and tender and full of taste. Like nothing we have ever had before. The choice of sides and sauces was fantastic.
The Caesar salad that they prepare in front of you at your table was something I'd never experienced before either.
You also receive small complimentary dishes between your courses which were super delicious and unexpected.
Portions were perfect sizes.

All in all a top class restaurant with top food and most importantly superior customer service.

Thank you all at Sams Steakhouse!!!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, February 16, 2013
Dear "BohemianBeauty"

Thank you for taking the time to share such kind and positive feedback with us. I am really pleased to read that not only did you enjoy the food and the ambiance of the restaurant, but that the team have looked after you so well. I will make sure to share your comments with the manager, Panom, and his team and we hope to see you back again soon at Sam's!

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phuket
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 reviews from our community

91% Recommend
    312
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    13
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great for a break from Thai cuisine”
4 of 5 stars Reviewed February 12, 2013

We are a young couple travelling around Thailand for a couple of weeks now. As we wrapped up our trip, we decided to stay in Patong for a couple of days to see what the hype was all about. We came across Sam's Steakhouse looking for the best rated restaurant in Patong through TA.

Pros:
The service was up there with the best we have received throughout our travels. The staff was friendly, helpful and overall, excellent.

The food was delicious, I had the steak and my girlfriend had a beef & reef. Unfortunately, the beef & reef dish was smaller in portions than expected, the steak I had ordered was of decent portion size per price paid.

The atmosphere was relaxing yet sophisticated as the restaurant has an incredible layout with nice chandeliers and fancy set-up. The jazz music playing made it feel like a restaurant back in the US with a New York to Chicago vibe.

Cons:
Despite the hype through TA, the restaurant did meet the expectations albeit a bit overpriced for the portions. Bear in mind, the quality of the meats and the way it was cooked was outstanding, therefore, the tradeoff comes from quality not quantity when dining here.


Altogether, the place is worth a visit, especially if you are looking for a break from your everyday Thai cuisine and happen to be in Patong. They did, afterall, gave us complimentary sorbet & dessert as well as an initial appetiser offering of steak. Junior, the waiter & the manager were both extremely friendly and made sure everything was going well during our dinner.

  • Visited February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, February 13, 2013
Dear "Keg0313"

Thank you for taking the time to share such a detailed review of Sam's and I am pleased that overall you have had an enjoyable experience. Your comments with regards the atmosphere of the restaurant, the quality of the food and, especially, the service from our staff are very much appreciated and I will be sure to share your feedback with the manager, Panom, and his team. Your remark about the portion sizes is very well received, thank you, and I will look into this further with Panom and the Chef.

I do hope we will see you back again at Sam's!

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
“Good restaurant”
4 of 5 stars Reviewed February 10, 2013

The atmosphere is very good. Food presentation is superb. Wine selection is good. Food is tasty. Staff is not that enthusiastic, bit cool and work like a machine.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, February 10, 2013
Dear "Tom S"

Thank you for taking the time to share your review with us and I am pleased that overall you had a good dining experience at Sam's. Your feedback on the food, wine selection and atmosphere in the restaurant is very much appreciated, and I will follow up with the manager, Panom, with regards delivering a more engaging service.

We hope to see you back again soon at Sam's!

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phguket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“WOW!!!!!”
5 of 5 stars Reviewed February 8, 2013 via mobile

We visited the restaurant tonight based on the reviews from trip advisor and it exceeded our expectations. Undoubtedly the best steak we ever had. The staff were so friendly and helped make the night an unforgettable one along with the setting and ambience of the restaurant. We really loved the little complimentary surprises between courses! Excellent way to end our trip in Thailand.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, February 10, 2013
Dear "Anna_maree26"

Thank you for your very positive feedback. I am really pleased that you have had such an enjoyable experience at Sam's and that you enjoyed not only the food, but also the service from our wonderful team. I will be sure to share your comments with the manager, Panom, and his team and we hope to see you back again soon at Sam's.

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
French Riviera
Top Contributor
81 reviews 81 reviews
36 restaurant reviews
Reviews in 59 cities Reviews in 59 cities
167 helpful votes 167 helpful votes
“Feel like red meat ? search no longer ...”
5 of 5 stars Reviewed February 7, 2013

This is our 7th trip to Phuket and I have been wanting to go to Sam's for a long time. We have been near it but never inside as I mistakenly thought it was outdoors along the sea shore. So if any of you want to try this highly recommended TA steak house it is a plush indoor restaurant right off the reception. Plush because I expected more of a typical US steakhouse in a Holiday Inn resort. Not at all. It is fancy, quite modern but comfortable and well light. The elegant setting is enhanced by wonderful smiles on the faces of all of the personnel. The Chateaubriand my wife and I shared was cooked to order, perfectly seasoned and melted in your mouth! An incredible experience not to be missed when you are in need of western food.
A slight negative is that we did not order starters which would have kept us busy while waiting for the steak. It seems a large table generated an "over-load" in the kitchen for which the waitress was apologetic. This may be occasional but if you need to take a shuttle bus back to your hotel just keep this in mind. Although the price tag is somewhat western the meat quality, service and atmosphere makes at least one visit to Sam's mandatory.

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, February 8, 2013
Dear "jr_hummel"

Thank you for taking the time to share such a kind and detailed review. I am really pleased that, despite a slight delay, you enjoyed your meal so much and I thank you for your kind comments with regards the friendly service from our team. I hope to see you back at Sam's when you next visit Phuket and Patong!

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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