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“Good food” 4 of 5 stars
Review of Sam's Steaks and Grill

Sam's Steaks and Grill
52 Thaweewong Rd | Holiday Inn Resort Phuket, Patong, Kathu, Phuket 83150, Thailand
+66 76 370 200
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Ranked #2 of 396 Restaurants in Patong
4.5 of 5 stars 516 Reviews
Price range: $21 - $53
Cuisines: Steakhouse
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Restaurant details
Good for: Romance, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Description: Undeniably the number one Steakhouse in Patong, the readers of TripAdvisor have recently recognized us as the best fine dining experience in Phuket, and amongst the very best restaurants in Thailand! A classic steakhouse with elegant service, great wine selection and only the very best imported beef combining to make the perfect evening, every time! The dress code for 'smart casual' at all times. We prefer that men will wear long trousers and collared shirt, short or long sleeved, with shoes and that ladies are also suitably attired for dinner. However, we understand that we are in a hot, 'holiday' environment and we are happy to receive guests with more casual attire providing the 'smart casual' tone is maintained. Guests will not be allowed to dine if dressed in beach-wear or sports-wear. Thank you for kind consideration of our other diners.
Perth, Australia
Contributor
14 reviews 14 reviews
5 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Good food”
4 of 5 stars Reviewed November 15, 2012

Food is excellent the staff are friendly and are good fun. Wine is expensive but this a usual Thai problem. A more formal dining experience.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, November 15, 2012
Dear 'andypb40'

Thanks for taking the time to write not only a wonderful review of the hotel, but also of Sam's Restaurant. I agree the prices for wine in Thailand are generally pretty steep, an unfortunate consequence of combined import duty and tax of almost 400%! It is great to read that the team there, led by manager Panom, has left such a positive impression and I will be sure to share your feedback with them.

Thanks again!
Morgan Layberry
Executive Assistant Manager
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516 reviews from our community

Visitor rating
    406
    73
    15
    13
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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Wellington, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Best meal of our honeymoon in patong - so many WOWs”
5 of 5 stars Reviewed November 14, 2012 via mobile

Sams steakhouse in Patong is fine dining with drama. It represents everything I covet from eating out. The restaurant is airconditioned and extremely spacious we had privacy and lots of room. We opted to skip a starter and ordered a steak each, however before our steak arrived we were surprised by first a basket of different breads accompanied by three flavour infused butters, next we were offered a beautiful amuse bouche of chicken fried in a crispy herb coating with a subtily flavoured mayonaise and a nice garnish. Next we were offered a double melon sorbet- we had not yet even had our ordered food. The steaks were both excellent and perfectly cooked despite one being very thick and the other thinner. After this we were 'recommended' by our waitress "Pla" to try the crepe suzette and OMG it was an experience, the entire thingwas prepared by Pla at our table and the flambe was dramatic to say the least, Pla was both confident and slick but also extremely witty with her dry one-liners. After this we took another Pla recommendation which was 2 irish coffees and - if we thought the crepe was dramatic this was one better it was prepared with the style of a cocktail barman (think Tom Cruise) and ended in flashing cutlery as Pla shaped cream into balls with spoons and the ultimate delivery of flaming Kahaula poured over the glass- such an amazing specticle we were almost speechless and yet there was even more to come our 'petit fours' were balls of mint chocolate icecream covered in chocolate and presented on sticks but delivered in a crucible containing dry ice which covered our entire table with a nitrogen fog. Impressive does not begin todescribe this restaurant - its so much more I have not touched on the discrete yet attentive service or the ambiance - you might imagine that special dining this spectacular carries a heavy price tag and yet our meal including drinks was just over 3000 baht which although on the high side for Patong, in my opinion represents incredible value for money given what we recieved.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, November 15, 2012
Dear "Nigel H"

It is really great to read that your experience at Sam's was enjoyable and so memorable - especially considering you were on your honeymoon! I am so pleased that the team has taken such good care of you and that all of the little "extra touches" and drama were so much appreciated. I will, of course, be sure to share your review with K. Pla and her manager, Panom, and I know that this feedback will be most gratefully received.

I do hope we will have the opportunity to welcome you back again to Sam's at Holiday Inn Resort Phuket!

Morgan Layberry
Executive Assistant Manager
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed November 13, 2012

We had already been in Phuket for a week and both my husband and I were hanging out for a steak. We stumbled upon Sam's Steak and Grill, we walked in off the street, there was no problems considering we did not have a booking. Panom, Chai and the girls where great hosts. I ordered Sam's special pepper steak with extra sauce, my husband order the rib eye, both done medium. Our meals were perfect, the steak melted in your mouth. It was that good we went again the next night and the meal was exactly the same, wonderful. The following evening we went to the night markets and told two other Aussie Women about the resturant, so we showed them were it was, they asked us to join them and we did. The meals were great, I can seriously say I have never had that good of service, or food here in Australia. The pricing was very very reasonable considering what you get plus all the extras....Well done to the Chef and Panom, Chai and the Girls. Panom and Chai are real commendians. Seriously, thank you. Regards Tony and Christina

  • Visited November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, November 15, 2012
Dear "TonynChristina"

Thank you for such a kind and positive review - and of course for the further recommendation you made to your new friends that you met at the night market! I will share your feedback with both the restaurant team (led by Mr. Panom) and the kitchen team (led by Chef Chantaporn) and I know that they will be genuinely appreciative that you have made mention of the whole team.

I hope to be able to welcome you back again to Sam's at Holiday Inn Resort Phuket.

Morgan Layberry
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rawai, Thailand
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
“Steaks cooked wrong”
2 of 5 stars Reviewed November 11, 2012

Nice place for fine dining and good hotel service inside Holiday Inn. But steaks cooked too long and not replaced wehn we tell staff. Wines very expnsive and parking is problem. We were not impress and dont go back again.

  • Visited September 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, November 12, 2012
Dear "Vassily O"

Thank you for taking the time to share your feedback with us and I am sincerely sorry that you have not had a really great experience in Sam's. In particular, I am disappointed to read that the staff did not react positively to your complaint and I will personally follow up with the Restaurant Manager.

You might be pleased to know that we will be soon be closing Sam's for a small renovation and will re-open in December with a fresh new look and a great all-new menu. I hope you will have the opportunity in the future to come and try the new product, please let me know in advance if you are planning to visit.

Morgan Layberry
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A great dining experience”
5 of 5 stars Reviewed November 7, 2012

Dining in Sam's Steakhouse was the perfect end to our stay in the Holiday Inn and provided a truly enjoyable evening in lovely surroundings. The menu offered a wide and varied choice, the food was excellent and beautifully presented and the portions were just right. The staff were welcoming and very attentive and the polite, professional service we received was second to none. Coming from Ireland we rounded off the evening with an Irish Coffee - the best we have ever had - and watching it being expertly prepared at our table was a visual experience not to be missed. A great restaurant with superb food, service and ambience.

  • Visited September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Sam's Steaks and Grill, responded to this review, November 28, 2012
Dear "Jayne L"

Thank you for taking the time to share your feedback with us and for your very kind comments about not only the food, but also the great service you received. I am especially pleased to read that enjoyed the extra little touches and I will be sure to share your review with the Manager, Panom, and his team .

I hope to see you back again soon at Sam's.

Morgan Layberry
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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