We booked this hotel thru our agent Boarding Pass. We were four me: and my wife and our 10 and 4 yrs old daughters. Upon arrival on 8th August 2014 the reception took 400 Baht as breakfast for our 10 years old daughter. The receptionist did not give me any receipt!
Later on they charged my again for 200 Baht. Then I raised that already 400 Baht has been taken from me for my daughter. Immediately receptionist asked for voucher and I said no one gave me anything!.
Then I requested the guy named Golf to check CC tv footage and investigate further. He said he will but he did not. No one informed my about my complaint. I left the hotel very early morning next day i.e. 11th August 2014. I am really surprised with the behaviour for standard hotel like Dusit D2!!
Overall stay was good. Breakfast was upto the mark. Patong beach is 5 minutes walk. Disappointing with rooftop pool and kids pool.
Wifi was not working inside. Lodged complaint but no one seems to be bothered.
- Official Description (provided by the hotel):
- DusitD2 phuket resort is a stylish and vibrant resort o-ffering 390 guestrooms on the stunning west coast of phuket island. It is only a short walk from the beach as well as a short walk from the island's lively entertainment and shopping district. Ideal for couples or family holidays, dusitD2 phuket resort features a rooftop pool bar with views over the beach and a second pool with a swim-up bar in the centre of the resort. The Hard Rock Cafe, Kids World and Siam Adventure Club entertainment venues are all located on site. ... more less
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- Also Known As:
- Courtyard By Marriott Phuket At Patong Beach Hotel Patong
- Courtyard Patong
- DusitD2 Phuket Resort Patong