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“Expected Moore” 3 of 5 stars
Review of DusitD2 Phuket Resort

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DusitD2 Phuket Resort
4.0 of 5 Hotel   |   48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Destination Patong Hotel and Spa)   |  
Hotel amenities
Ranked #52 of 261 hotels in Patong
Melbourne, Australia
1 review
“Expected Moore”
3 of 5 stars Reviewed yesterday NEW

Hotel with great location, however a poor reception upon arrival, average Deluxe room and a lack of a 'fun' ambience around D2 bar & level 3 pool area etc. contributes to an average rating for this hotel.

Room Tip: Beds were rock hard and I had to repeatedly request additional towels etc. as we had 4 in room but t...
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Dusit Worldwide Co. Ltd

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 people have reviewed this hotel

Traveler rating
    28
    20
    9
    3
    2
See reviews for
13
27
2
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Philippines
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Impressed by it's prompt and convenient handling of reservations(very open for requests). Check in was fast and spot on. We had a little bit of a seaview which was fantastic! We loved how the rooftop pool isnt so crowdy and makes you feel at home and at ease(which is the number one reason for a holiday). I must say im impressed by their breakfast. It has very wide choices of food from western to asian. Keep it up guys! Loved the stay.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Wicklow, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent restaurant! Great service and beautiful restaurant. Ideal place for a evening meal escaping the hustle and bustle of patong. Food is superb and good value. 500 baht for all you can drink beer! We wanted somewhere special to have a meal and stumbled upon this place.

Stayed July 2014, traveled as a couple
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Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for 4 nights last May.
The overall experience was great. Staffs are very accommodating (despite limited proficiency in English) The pool is awesome. My son loves it. Both me and husband enjoyed the Happy hour 'Buy 1 Free 1' promotion even better.
Breakfast is okay. Nothing much to shout about.
But overall , it's a very pleasant experience.

Room Tip: Please choose room away from the HRC. Plus some of the room is quite far from the elevator.
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, General Manager at DusitD2 Phuket Resort, responded to this review, 2 weeks ago
Thank you very much for your kind words I will ensure that they are passed onto the rest of our team members. Look forward to seeing you on your next visit.

Sincere Regards

Kelly Lewis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from this great hotel ,we booked 4 premier rooms with pool view for 4 couples the rooms were lovely and clean and spacious ,and the staff are amazing nothing is to much trouble one of the men had is birthday when we were there and they let us have our own little party at the top pool set the tables up lovely for no charge we payed for some food to come ,the food was so nice and very cheap ,they got some tours very cheap for us and the hard rock is great good music and happy hour 50 thai for drinks and the food is good to ,to all the staff a big thank you for a great stay we will be back.

Room Tip: Pool view on high floor.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, General Manager at DusitD2 Phuket Resort, responded to this review, 2 weeks ago
Thank you very much for your kind words I will ensure that they are passed onto the rest of our team members. Look forward to seeing you on your next visit.

Sincere Regards

Kelly Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here 3 nights,the rooms are pretty good,but lots of technical faults (for eg:-the airconditioner temp regulator is not under ur control)the cooling was completely off resulting in night sweats hence I called the reception to send the engineer who took a look and said it can't be repaired , after a long journey it took us literally 30mins to check in,had to pay a deposit which was not mentioned on the booking site,it is quite a walk from Bangla street wher all the night life is ,I can go on about the problems faced. Would not stay here again.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, General Manager at DusitD2 Phuket Resort, responded to this review, 2 weeks ago
Thank you for your comments on your recent stay with us. Its only through feedback such as yours that we are able to maintain and improve our current transitioning process upon the services we provide to valued guests. We are dissapointed to know of your negative experiences received and the limitation in providing your requests from our associate.

Would endeavor to improve of seamless delivery of each individual request in line with all of our guest's expectations. We do hope that you would provide us opportunity to look after you and your guests in the near future.

Kind wishes

Kelly Lewis GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, Zuid-Holland, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to D2 few months ago, every was good met my expectation. Just about the noise from the pool in the morning anoyed us lil bit but over allour stayed was great and all staff seems fab.
We will definately recomended to allof our friends who want to visit Patong and night life here. As it close to Hard Rock Cafe' and a shopping mall Juncylon

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, General Manager at DusitD2 Phuket Resort, responded to this review, 2 weeks ago
Thank you very much for your kind words I will ensure that they are passed onto the rest of our team members. Look forward to seeing you on your next visit.

Sincere Regards

Kelly Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DusitD2 Phuket Resort

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Destination Patong Hotel and Spa)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — DusitD2 Phuket Resort 4*
Official Description (provided by the hotel):
DusitD2 phuket resort is a stylish and vibrant resort o-ffering 390 guestrooms on the stunning west coast of phuket island. It is only a short walk from the beach as well as a short walk from the island's lively entertainment and shopping district. Ideal for couples or family holidays, dusitD2 phuket resort features a rooftop pool bar with views over the beach and a second pool with a swim-up bar in the centre of the resort. The Hard Rock Cafe, Kids World and Siam Adventure Club entertainment venues are all located on site. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
DusitD2 Phuket Resort Patong

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