The hotel amenities are okay, except for the poor lighting in dark and dingy rooms. We were also surprised by the lack of maintenance which necessitated a staff member coming into our room on arrival and repairing light plugs and fittings. This person complained of the poor quality of the previous maintenance staff person who, he said, had been incompetent. The location is in one of the seediest areas of Patong Beach. Our stay was also marred by the number of parasites trying to sell time-share properties to anyone who stayed there, and to those who had been enticed from the street to listen to their sales pitch. These people had access to the hotel booking records (without our authority), and occupied the restaurant, and other parts of the hotel (which we believed should have been solely for guest use) for almost the entire day. Written instructions in the room also warned us not to put toilet paper in the toilet. What else is it for? The beach, which was correctly described as 5 minutes walk from the hotel, could best be described as filthy, covered with litter, and occupied by almost the whole of the population of Europe. We had intended to stay for 7 nights, but shifted out after 3.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Agoda and Odigeo so you can book your The Mermaid Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Mermaid Hotel Patong
- Mermaid Hotel Patong
- The Mermaid Resort Patong, Phuket