This hotel should certainly be avoided. The hotel staff are the rudest I have come across in asia, are completley disinterested and didnt crack a smile once during the entire stay. Often good customer service can excuse a small room and a few room issues, but given this place has severe room issues and bad staff to boot and bad location, this hotel is just a bad holiday experience.
The rooms are very small, bathrooms flood and are very cramped, and rooms that have the private plunge pool are more expensive and PITCH BLACK because they face a wall so high no sun gets in, and there are harly any lights in the room, making for a dark miserbale hotel room looking at a wall.
Staff only provide on key per room despite 2 people paying and staying, and with issues such as broken bulbs (we had 2 in our pitch black room), our bathroom flooding etc, we were met with a grunt and barely even spoken to.
Upon requesting asssiatnce with a cab to the airport to go home, as phuket has no metered taxis, we were told its 650 baht that the final price (insert grunt) then told to go outside and find a better deal. The staff here are just awful and I would never return nor reccomend. For US$130 or so that I paid for a pool view room, i expected more (for $30 more, i stayed in Le Meredien in Bangkok which was nothing short of fantastic). I do NOT reccomend this hotel and it is nowehere near 4 star. The only redeeming quality is the hotel main pool which is quite good.
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- Also Known As:
- Nipa Hotel Patong
- Nipa Hotel Kathu
- Nipa Resort Patong, Phuket