This hotel should certainly be avoided. The hotel staff are the rudest I have come across in asia, are completley disinterested and didnt crack a smile once during the entire stay. Often good customer service can excuse a small room and a few room issues, but given this place has severe room issues and bad staff to boot and bad location, this hotel is just a bad holiday experience.
The rooms are very small, bathrooms flood and are very cramped, and rooms that have the private plunge pool are more expensive and PITCH BLACK because they face a wall so high no sun gets in, and there are harly any lights in the room, making for a dark miserbale hotel room looking at a wall.
Staff only provide on key per room despite 2 people paying and staying, and with issues such as broken bulbs (we had 2 in our pitch black room), our bathroom flooding etc, we were met with a grunt and barely even spoken to.
Upon requesting asssiatnce with a cab to the airport to go home, as phuket has no metered taxis, we were told its 650 baht that the final price (insert grunt) then told to go outside and find a better deal. The staff here are just awful and I would never return nor reccomend. For US$130 or so that I paid for a pool view room, i expected more (for $30 more, i stayed in Le Meredien in Bangkok which was nothing short of fantastic). I do NOT reccomend this hotel and it is nowehere near 4 star. The only redeeming quality is the hotel main pool which is quite good.
- Official Description (provided by the hotel):
- Nipa Resort is a luxurious-modern resort located in Phuket, Thailand. Our facilities offer nothing less than comfort and relaxation. After a long day of actions and activities around the city, you will find yourself back to peace and serenity as you lay back among the greeneries of plants and floras that have been carefully planted around our facilities. Nipa Resort is located in the prime area of Phuket. We are only a few minutes walk from the world-famous Patong Beach where you will find endless activities to do throughout the day and night. We make certain that getting around town is never a hassle, so we have provided our guests with a transportation service for your convenience. The restaurants, pub, bars, and the Jung Ceylon shopping complex are all within reach. Your trip to Phuket and your stay at Nipa Resort are bound to be an unforgettable experience for you. Our facilities include 117 luxuriously decorated rooms, complete amenities in every room, sparkling swimming pool, kiddy pool, bars, and Thai- International Restaurant. We pride ourselves on the hospitality and high quality of services we offer to our guests. We look forward to welcoming you to Nipa Resort where you can expect nothing but the best out of your vacation in Phuket. ... more less
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- Also Known As:
- Nipa Hotel Patong
- Nipa Hotel Kathu
- Nipa Resort Patong, Phuket