Returning from an overnight trek, I was REALLY looking forward to a hot shower. Surely this is one of the basic amenities any hotel should provide, but not here... I could just as well as have gone to the river and taken a cold bath instead. The bathroom was quite worn down, the sink was leaking and the workmanship on the faucet was very shoddy -- the whole faucet turned whenever you wanted to turn it on.
Mae Hong Son is a beautiful place and with a name like "Panorama" I was looking forward to a good view of the amazing scenery all around. Unfortunately that was also not to be... just a view of some dull buildings next door. If you stay in a place like Mae Hong Son, it's inexcusable not to have a good view of the beautiful landscape all around! The room itself was dark and matched the mood of cold shower... it could do with a few more lightbulbs...
The staff are also dishonest in how they market this hotel. On Agoda, they specify there is complimentary Wifi inside the rooms. This (and a hot shower) were among the main reasons I booked the hotel as I wanted to keep in touch with friends and family... but in fact there is no Internet in the rooms. You have to go to the lobby to access the Wifi and although complimentary, not nearly the same as having it inside the rooms.
Additionally, I had a confirmed quote from the hotel manager telling me the rate for an Economy room would be Thb 500 but when I got there, I was informed the price was now suddently Thb 600 due to the "holidays". No matter that I had a quote in writing (given 3 days prior) for the current date of stay... there had been a sudden price increase. If I hadn't wanted a hot shower so badly I would have gone elsewhere... only to check in and discover there was no hot shower.
Fortunately I only stayed one night; will definitely stay elsewhere next time.
- Official Description (provided by the hotel):
- A family business at the center of town, very easy for walking to tourist spots in town. Only 5 minutes walk to fresh market and walking street. 1 km. to airport, 2 km. to bus station. Parking space available.Comfortable room with view of surrounding hills and Wat. A touch of local staff who are willing to serve you with a warm welcome. ... more less
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