My wife and I booked a 2 night stay here last weekend. We stayed 1 night and left. We even upgraded to a private pool villa as it looked so nice on the website! We were collected from the airport and driven about 45mins away from Krabi to the middle of no-where which we knew but did not realize that it was literally in the middle of no where. We arrived late in the evening and were shown to our villa over looking the beach. When we were shown into our room it was very disappointing. For a start the pool area had no sunbeds and the concrete around the pool had damp black patches on it. The wooden doors were cracked. Then the room, which just looked tired. Black mould in the shower grouting, chunk of glass missing in the patio door. The bathroom which was ok'ish had pebbles missing from around it so you could see the mesh underneath. White towels that were threadbare and grey. A general smell of damp in the room. As it was late we decided to just head off to sleep but before that we went to the only restaurant which was very old and just scruffy although the food was ok. But it shuts at 9 and there is nowhere to get a drink. Also, in front of the pool is a large area of sand for sitting on. I would beware, however, as there are loads of cats around which use it as a big litter tray.
Now for the ultimate......after a not so good sleep, we woke up to find animal droppings on our bed and cockroaches in the room. So, we had mice or worse crawling over our bed during the night....DISGUSTING! Needless to say we complained to the reception lady. She called the manager who thought that just a clean and a spray of freshener would do. We decided to leave immediately and the hotel bus did take us to Krabi pier (which was nice) where we jumped on a Songtao to Ao Nang and stayed at the Mercure Krabi Deevara which was superb and half the price of this place......
Beware, it is NOT like the website. It probably was a lovely hotel years ago but it is a dying hotel that needs an inject of cash and some TLC which does not look like it is going to happen. As other people reviewed, the staff are friendly but it is not fair on them to have to put up with it. CLOSE IT DOWN and spend some money on it please. DO NOT STAY HERE......£160 a night......they have a cheek....you have been warned.....stay in Ao Nang!!!!!!
- Also Known As:
- The Nantra De Deluxe Hotel Krabi Town
- The Nantra De Deluxe Hotel
- Nantra De Deluxe Krabi
- The Nantra De Deluxe Krabi, Thailand
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