We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Still good after all these years” 4 of 5 stars
Review of Pullman Khon Kaen Raja Orchid

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Pullman Khon Kaen Raja Orchid to your Saves list
Pullman Khon Kaen Raja Orchid
5.0 of 5 Hotel   |   9-9 Prachasumran Road, Khon Kaen 40000, Thailand   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Delicious Escape
Ranked #2 of 57 Hotels in Khon Kaen
Certificate of Excellence 2014
Bangkok
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
“Still good after all these years”
4 of 5 stars Reviewed January 1, 2013

I have stayed here at least 1-2 times/year for almost as long as the hotel has been open. It remains my favorite in Khon Kaen, but is getting a bit frayed on the edges. This hotel was 'built to last' with first class construction and amenities, but the great marble/granite bathrooms are showing some age - plumbing fixtures are worn, mold in shower, chipped mirror frame, etc. Also, my confirmation from Accor stated there would be a welcome fruit bowl and turn-down service with a gift - both were non-existent. Always a lot of noise from nearby nightclubs. In house restaurants are excellent and staff are generally friendly Still a great hotel overall and remains my preferred choice.

Room Tip: Upper floor rooms suffer less from outside noise.
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, Owner at Pullman Khon Kaen Raja Orchid, responded to this review, January 15, 2013
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid.

We very much appreciate that you enjoyed your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

437 reviews from our community

Traveler rating
    216
    145
    48
    23
    5
See reviews for
65
146
53
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
4 of 5 stars Reviewed December 29, 2012

This hotel in the centre of Khon Kaen city is a favourite of ours despite it being the most expensive. From the foyer to the rooms, the place is classy but by Thai standards, it's also expensive and matches higher-priced Bangkok hotels.
The buffet meals have excellent choices of foods to suit all tastes and the breakfast is to die for. As with all Thai restaurants, they have no concept of 'hot food' and as a result, some of the foods displayed in 'bain-marie's' are bordering on cold.
The hotel is right in the centre of town with a good choice of bars and restaurants within easy walking distance. Of particular note is a French restaurant (Didine) only 100 or so metres from the hotel which, although sparse in decor, serves delicious food and is inexpensive. I suggest looking at tripadvisor's list of restaurant for others. Pomodoro, for instance, is an Italian restaurant in the same street as Didine.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, January 15, 2013
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid.

We very much appreciate that you enjoyed your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

This was my first time in Khon Kaen, and I have to say that I was very impressed.  The hotel offers all the amenities you'd expect of a high end property without feeling too posh.  My room was well appointed, well furnished and very comfortable.  Downsides are that the Internet is overly password weighted, but fast for mail and surfing (anything more than this is throttled), English TV channels are few and far between (no real movie channels), and noise from neighbouring night club is an audible throb even on the 15th floor - but these are minor niggles.  I will definitely stay here on my next visit to Khon Kaen.  Highly recommended.

Stayed December 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, January 16, 2013
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid.

We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. However, I have read your comment regarding the TV channel. I will bring your comment in the meeting for further discussion.

However, I have read your comment regarding the noise disturbance. This problem is out of our control due to the bars around do not belong to our hotel. Withal, we have sent a letter to ask for co-operation from the local authorities concerned with noise pollution.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,

Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
749 reviews 749 reviews
118 hotel reviews
Reviews in 149 cities Reviews in 149 cities
438 helpful votes 438 helpful votes
4 of 5 stars Reviewed November 26, 2012

A really good hotel.... a very pleasant surprise in Khon Kaen! Rooms are very comfortable; food is good; service is fabulously friendly. Location is great, with lots of nearby restaurants, shops, Thai massage, and pubs. Perhaps the only negative is that the lobby bar closes service rather early.

Room Tip: Ask for a room as far from the night club noise as possible.
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, January 16, 2013
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid.

We very much appreciate that you enjoyed your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,

Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed November 22, 2012

Was here for 3 nights for a friend's wedding and this is supposedly to be the best hotel in Khon Kaen. The furnishing is not to my liking - I prefer trendy hotels. The breakfast served was glorious although I was hoping to get freshly cooked eggs. I enjoy nightlife on a regular basis but the noise can be a nuisance when you're trying to get a decent sleep.

Stayed November 2012, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, January 15, 2013
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid.

We very much appreciate that you enjoyed your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2012

I stayed only one night there for my friend's wedding. Room was good still. The front desk staff are very helpful and friendly. Breakfast was almost excellent only if the egg station can do cook to order, not leaving eggs in the tray get cold. The lobby bar was nice while the girls were singing. Overall are good.

Room Tip: Room faces with the front city view
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, November 26, 2012
Thank you very much for taking time to post this review. It is always a pleasure to receive positive feedback. I will share your comments with our team.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and we look forward to welcoming you again to the Pullman Khon Kaen Raja Orchid.

Yours sincerely,


Ole Nielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kanchanaburi, Thailand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 8, 2012

Goog for the hotel But it bad for sleep because the sound form The night club.It very loud.
I ask some hlep for do some thing with the sound but the hotel officer is ignor me.
That make me feel bad and don't want to stay at Pullman Khon Kaen again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, November 26, 2012
Thank you very much for your TripAdvisor report. I would like to apologize for the negative experience that you had with us. I can assure you that this is not the service quality that we strive to provide our guests.

Regarding to the noise disturbance in the late night, this problem is out of our control due to the bars around do not belong to our hotel. However, we have sent a letter to ask for co-operation from the local authorities concerned with noise pollution.

Once again, I sincerely apologize for your negative experience of our hotel but hope we may have the opportunity in future to show that we have improved our services.


Yours sincerely,



Ole Nielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Pullman Khon Kaen Raja Orchid? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Khon Kaen Raja Orchid

Address: 9-9 Prachasumran Road, Khon Kaen 40000, Thailand
Phone Number:
Location: Thailand > Khon Kaen Province > Khon Kaen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Khon Kaen
#2 Spa Hotel in Khon Kaen
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khon Kaen Raja Orchid 5*
Number of rooms: 293
Official Description (provided by the hotel):
Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Agoda, ACCOR, Priceline and Hotels.com so you can book your Pullman Khon Kaen Raja Orchid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Accor Khon Kaen
Khon Kaen Sofitel

Owners: What's your side of the story?

If you own or manage Pullman Khon Kaen Raja Orchid, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.