I expected a lot from this hotel since the pictures and description on the website look really nice. And to give a fair picture there are several positive things with this hotel, but also several negative.
When it comes to setting it is really beautiful, right by the river in the lush jungle, and very peaceful. Beautiful gardens. Cottages are also nice and clean, and we felt lucky that we booked a superior one just by the river, because the garden ones wouldn’t have that nice setting (even if the standard inside is the same). Pool area was nice as long as there were no big tourist groups, and our kids enjoyed playing in the pool while we could relax in lazy chairs. The concierge woman was very nice and reliable and helped us arrange several transportations (to Erawan, Hellfire pass, floating on the river).
That was all on the positive note. There were however SEVERAL MAJOR DISADVANTAGES that made us not want to stay here again:
1. About 5 times a day a group of about 40 tourists stopped by, sometimes only for an hour or two to have a swim and lunch, sometimes to stay overnight. This meant that the place got really crowded, all chairs taken (sometimes even ours even though we had towels on it), the pool was crowded with many loud people.
2. Since so many sweaty tourists bathe in such a small pool every day, they have to put so much chemicals in the water to keep it clean that our son got a rash after every bath (we’ve been travelling in Asia for two months and it hadn’t happen at other places).
3. Food was disaster. Buffet breakfast was good, but other than that the food tasted terrible (either no taste at all, or lot of spice without taste). Almost nothing for vegetarians on the menu, but they could modify some dishes. It can get very busy in the evenings because of many tourist groups, and they mostly serve (pretty much the same) buffet every evening. And the food from a la carte is pretty much the same. And you’re stuck to eat here, as there are no other restaurants nearby.
4. The staff (except for concierge woman) lacked engagement and were quite inattentive. One day I even found three cleaning ladies sitting and chatting in our bungalow while a little girl was sitting on the floor and playing with the stuff in our suitcase.
5. Stay away from massages. Very unengaged staff, felt no pressure at all and she looked so bored. Any simple beach massage I got in Thailand was much better than that.
- Also Known As:
- River Kwai Resotel Hotel
- River Kwai Resotel Kanchanaburi
- Official Description (provided by the hotel):
- River Kwai Resotel is the unique mountain jungle resort along the River Kwai. With its jungle setting and lush green garden just beside River Kwai, there are lots of jungle and river activities that guests can enjoy and fulfill the days. The resort is connected to Lawa Cave, one of Thailand national reserve. ... more less
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