We were disappointed with this resort. The photos displayed on the internet were obviously taken when the resort first opened many years ago and bear little resemblence to the resort today. The first room which we stayed in one night, was what you would expect in a very low cost back packer's hostel in Thailand. We asked to be moved and were given a better room but still nothing like the rooms portrayed in the advertisements. The staff was friendly and kind. The owners or managers sat most of the day in the reception area not taking the slightest bit of notice of the guests which we found quite rude. The travel desk service was extremely poor. Despite signs in reception offering to change money, this service was not available. The resort is a long way away from Kanchanaburi (at least 5kms)so you tend to need to eat at the hotel at least once a day. However, the hotel's all day menu is very limited. We had lunch at the Apple Guest House in Kanchanburi which seemed very nice. Also the Felix River Kwai Resort is well regarded.