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Hua Hin

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Sofitel Centara Grand Resort & Villas Hua Hin: Traveler Reviews


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91% Recommend
4.5 of 5 stars 195 reviews
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Colonial charm and elegance (and good for toddlers)

Sofitel Centara Grand Resort & Villas Hua Hin

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5 of 5 stars
AliceL   19 contributions
London, England
Jun 18, 2009 | Trip type: Couples

If you're looking for a relaxed Hua Hin holiday and want to stay in a place full of charm and elegance, then choose the Old Railway Hotel - the Sofitel. It's oozing with reminders of the golden age of 1920s travel, and the staff are friendly and helpful, the food excellent and the rooms spacious. Afternoon tea in the museum cafe is a lovely way to while away a few hours. The other huge advantage of this hotel is that it's walking distance to the shops and cafes of Hua Hin and the great night market. Go to Pix Planet Photography for beautiful Thai landscape photos. My only pernickety points about the hotel are that the rooms didn't have DVD players or big TVs (although rumour was that flat screens were soon to be installed) and pool staff were very slow to get towels out. Not a big deal, though. Breakfast was a buffet and plentiful and varied. Would definitely stay there again.
Also should mention that my sister and brother-in-law were travelling with us with their two-year-old son. The hotel was incredibly accommodating for a toddler with a lovely cot and free elephant soft toys provided, and a good little kid pool. And the hotel arranged transfers to/from Bangkok with a western-standard car seat (rare for Thailand).

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Qmgr, Quality Manager
(Management representative)
Jun 27, 2009
We appreciate the time and effort you have spent in rating our service and it is only through your in valuable feedback that we are able to continue to tailor our services and facilities to meet the discerning needs of our clients.

We are please to note that you were happy with our room, services, facilities, garden and efficiency of staff as per your positive ratings of our standards of service. We hope that we will be well recommended to your business associates and friends for their future trips to Sofitel Centara Grand Resort & Villas Hua Hin and we look forward to seeing you again in the near future.


Best regards
The Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Heaven and a Hotel Too!

Sofitel Centara Grand Resort & Villas Hua Hin

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5 of 5 stars
duetravelers   3 contributions
Orvieto, Italy
Jun 16, 2009 | Trip type: Family

This hotel hands down is among the finest I have ever stayed. The service was "above and beyond" and the rooms and grounds just amazing. There was a great international Jazz festival on the beach just in front of the Hotel but all the luxury amenities were maintained just as we had hoped. We felt so special there and would love to visit again if our path takes us there.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since May 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Qmgr, Quality Manager
(Management representative)
Jun 27, 2009
We were pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our first concern. We have very much appreciated your positive ratings on our room, facilities and services.

We hope we will be well recommended to your business associates and friends as an ideal place to spend their holidays.

We look forward to your next visit and rest assured of our undivided attention and utmost service at all times.

If you should require any further information or assistance, please do not hesitate to let us know.

Best regards,
The Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Sofitel Centara Grand Resort and Villas, Hua Hin

Sofitel Centara Grand Resort & Villas Hua Hin

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5 of 5 stars
kieramccormack   2 contributions
Dublin, Ireland
Jun 12, 2009
2
people found this review helpful

We stayed in an executive villa with pool for 6 nights. It was bliss. The breakfast was very good but the food in the restaurants was average. The only disappointing feature was the executive lounge that was understaffed and under resourced when most people wished to avail of a pre-dinner drink.
The pool villa was fresh and spotless and room and hotel service was excellent.
This hotel is perfect for couples who want very little to do for a few days except rest and enjoy peace and quiet in tranquil and beautiful surroundings. The choice of private pool, hotel pools or the beach was a wonderful option. Plus it's in a great location for walks around the town. I'll be back when it's time for a serious rest!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Qmgr, Quality Manager
(Management representative)
Jun 27, 2009
We were pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our first concern. We have very much appreciated your positive ratings on our Villas room.

We have taken note of your comments with the food in our restaurant and the service at Sofitel Club. Please rest assured that your constructive comments have been shared with the Management and the respective departments and the appropriate action has been taken in order to avoid this kind of incident in the futureWe hope we will be well recommended to your business associates and friends as an ideal place to spend their holidays.

I hope this experience will not deter you from staying at the Sofitel Centara Grand Resort & Villas Hua Hin and we look forward to seeing you again in the near future.

If you should require any further information or assistance, please do not hesitate to let us know.

Best regards,
The Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d577067?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A romantic, relaxing, charming hotel

Sofitel Centara Grand Resort & Villas Hua Hin

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5 of 5 stars
ColoTravDenver_CO   40 contributions
Denver, CO
May 31, 2009 | Trip type: Couples
4
people found this review helpful

During our recent 2-night stay in Hua Hin, we found the Sofitel Hua Hin to be a romantic, relaxing, and charming hotel.

As we pass the gate guard to the property, we were saluted and offered a “good evening sir”. The hotel itself is a historical landmark worthy of the restoration the Sofitel (Accor) company has put forth. The three pools are all well-staffed and maintained. The breakfast buffet was tasty and affordable by U.S. standards; however, overall the hotel restaurants and poolside services are rather pricey (120 baht, more than 3 USD, for a Coke Light?)

Something to be aware of: We booked the hotel on Expedia and at checkout we were told we needed the receipt from Expedia to prove we paid. We had to go to the library and print the receipt from e-mail, which I found odd. Not a problem, just a little annoying.

Overall, I would recommend the hotel for grounds, facilities, and services. There are plenty of places to eat that are more affordable (try La Paillote, a French/Thai restaurant with a fabulous fish with lime plate).

If you have any questions related to the hotel or our recent experience; by all means contact me.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 02, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Management response from Qmgr, Quality Manager
(Management representative)
Jun 27, 2009
We appreciate the time and effort you have spent in rating our service and it is only through your in valuable feedback that we are able to continue to tailor our services and facilities to meet the discerning needs of our clients.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

Thank you once again for your constructive and hope that you will give us another opportunity to regain your confidence in the hotel. I hope this experience will not deter you from staying at the Sofitel Centara Grand Resort & Villas Hua Hin and we look forward to seeing you again in the near future.


Best regards,
The Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d577067?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Magnificent Pool Villa for Honeymooners

Sofitel Centara Grand Resort & Villas Hua Hin

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4 of 5 stars
debmac04   1 contribution
chumphon
May 28, 2009 | Trip type: Couples
1
person found this review helpful

From the moment we arrived at the main hotel reception and were put into the cart to go to the villa - the driver told us where things were and the gardens were just spectacular with the giants elephants ect. The road between the main resort and villas always had securtiy which we were given 5 star service to cross the road - the security guards always had a smile on their face and always with a salute which we loved. Our villa was without doubt a magnificent experience - our own private pool out the front with night lights and complete privacy. The room it self was lovely, with seperate dressing room. Out the back was our fantastic outdoor bath and 2nd shower - what an experience. Gekkos, squirels and many birds and coconuts were our neighbours. We also could see the beach from our villa. Breakfast was a delight 5 days out of 7 - having a buffet with anything you could imagine - either inside in airconditioning or around the pool. 2 days we had different staff and our eggs of choice were cold when delivered. The Sofitel Club was good - with snacks available throughout the day - always very nice - but to buy a drink whether a juice or alcohol was so overpriced and the service very slow. The staff usually would collect your plate after you had eaten and you felt like they were saying you have eaten enough now leave. The shops were all very nice, the shop where you could buy things from the Sofitel was lovely and very reasonable priced. To walk out of the resort from the villas was just an invasion of umberellas and restraunts - which in the mornings were nice and quiet but such a shame to be spoiling the beach, but even infront of the hotel the beach was very rocky .We walked down to Monkey Island which was great but no Monkeys.
Our main road outside was a street with a small market - fantastic - we could walk to anywhere-most nights eating at the restaraunts at the piers - all the ones we tried were so reasonable priced and the white white even more reasonable. The shops all around were quiet nice. The night market was fantastic - on every night i think and was so busy and the food they cooked up was just huge and looked great. A walk around the railway station and a look around the fire station was quiet another experience. Overall we had a great time in like a country atmosphere and not many English speaking people. An experience im glad to have had

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since December 28, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Management response from Qmgr, Quality Manager
(Management representative)
Jun 27, 2009
We would like to thank you for choosing Sofitel Centara Grand Resort & Villas Hua Hin as your accommodation choice for your recent visit to Hua Hin and for taking the time to share your comments with us. We do indeed value the loyalty of our many returning guests. Whilst we are pleased to see that your impressions were satisfactory in the main, we have made a special note of the points mentioned which did not meet with your approval which will be brought up during our next review.

We have taken note of your comments with the service at Sofitel Club and food delivery to the room. Please rest assured that your constructive comments have been shared with the Management and the respective departments and that appropriate action have been taken.

We look forward to seeing you again in the near future.


Best regards,
The Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sofitel Centara Grand Resort & Villas Hua Hin Also Known As

  • Sofitel Hua Hin
  • Accor Hua Hin
  • Hua Hin Sofitel
Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand